Return and refund policy

The client has to make the full payment to Fact.MR as mentioned on the website, for the respective service purchased. The user will be solely accountable/ responsible for all sales, property, use, or similar taxes as well as customs. Owing to the nature of the data being sold, Fact.MR cannot accept the return of any product once it has been delivered/downloaded. Users are requested to meticulously go through all the available information before placing their orders. In case a user is not satisfied with a product, we can offer special customizations according to the requisite needs of the user.

In case a user comes across any sort of discrepancy in the report, he/she should immediately contact the customer service team of Fact.MR to get it resolved. The format of products sold by Fact.MR is such that it doesn’t allow the organization to accept returns once the product has been dispatched. In case of exceptional circumstances, refunds may be offered, but according to the discretion policy of the management.

Note: This policy is subjected to periodic changes. Fact.MR might consider tweaking this policy on a timely basis, and you might come across an amended version of the same. To stay updated with the latest return and refund policies of Fact.MR, keep visiting this page.