11 Feb 2020
With over 4 billion internet users creating more than 2.5 quintillion bytes of data every day, amount of data generated has skyrocketed. User generated content has reported meteoric growth since 2016, and the gap between generated content and moderated content has been increasing proportionally. The occurrence of privacy encroachments that are generated due to this gap has led to outsourced content moderation contracts. Increased in-house and outsourced spending on content moderation solutions have also accentuated the growth of global content moderation solutions market, which is forecast to create an absolute opportunity of over US$ 13 Bn during forecast period.
Despite an increase in in-house spending by multimedia companies on content moderation, these companies have been reported to outsource content moderation activities to professional solution providers which is further bolstering market growth
Content moderation solutions market is highly fragmented with multiple small scale and medium scale enterprises holding more than 50% of revenue share. Content moderation solutions market has seen multiple changes in contracts during 2019. In 2019, Cognizant, one of the content moderation services providers, cancelled their contract with Facebook. This end of contract has benefitted existing contractors of Facebook like Accenture PLC, Genpact Inc. and Wipro Limited. In 2019 Wipro also acquired a contract to moderate Google’s “YouTube”. Dynamics in content moderation contracts are changing the standing of players in content moderation solutions market.
Fact.MR, in its new offering, brings to fore an unbiased analysis of the global content moderation solutions market, presenting historical demand data (2014-2018) and forecast statistics for the period, 2019-2029. The study divulges compelling insights on the content moderation solutions market on the basis of solutions (content moderation services {in-house spending and outsourced} and content moderation software {cloud based and on-premises}), and vertical / spender (communications, media and services, e-commerce, government, and other verticals) across four major regions.
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Content Moderation Solution Market
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