Content Moderation Solutions Market Forecast, Trend Analysis & Competition Tracking - Global Market Insights 2019 to 2029

Published on : Feb-2020 | List of Tables : 66 | List of Figures : 117 | No. of Pages : 170 | Report Code : FACT4522MR | Format :

Automated Content Moderation Solutions to Augment Growth, Market to Register Healthy CAGR of 10.5%

Content moderation solutions market has been booming owing to an increase in data generated. Content moderation is still in its nascent stages of development and is expected to enter growth stage by mid-term forecast. Significant increase in spending on communications and media services as well as government regulations to create a safe haven for online users, is expected to increase demand for content moderation solutions. To sustain this demand, reliance on automated content moderation solutions is expected to increase. Investments in artificial intelligence and strides in machine learning are expected to supplement growth of automated content moderation solutions. Owing to conducive market environment and increase in preference of automated content moderations solutions, the market is expected to grow at a staggering CAGR of 10.5%.

Content Moderation Services will Remain in Forefront

Content Moderation Services account for more than 60% of current revenue share in content moderation solutions market. Content moderation services have grown in recent years, owing to an increase in outsourcing of these services. While share of content moderation services is expected to erode in coming years with companies inclining towards in-house spending, the lead of content moderation services is expected to persist during forecast period. Introduction of hybrid content moderation is expected to retain steady demand for content moderation services.

Government Regulations to Sustain Growth of Content Moderation Solutions

With a significant increase in user generated content and personal data shared on social platforms, governments have started imposing multiple regulations to protect user privacy. Implementation of GDPR in Europe has been one of the recent impositions for user protection. The European Union has recommended an increased need for online platforms to increase moderation, and imposition of binding regulations are expected in the future. Owing to these changes in Europe, growth of content moderation solutions in MEA region are expected to follow northward trend, which is projected to present absolute opportunity of around US$ 5 Bn during forecast period.

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Hybrid Platforms to Create Substantial Opportunities for Content Moderation Solutions

Manual content moderation has shown high attrition rate in comparison with other outsourced BPO industries, and has affected growth of content moderation services. To address this issue, content moderation solutions providers have implemented multiple solutions. Some companies have increased their investments in automated content moderation solutions, while others have started to work on hybrid content moderation solutions. Hybrid content moderation solutions are expected to be differentiated offerings that are likely to garner significant traction and offer lucrative returns during forecast period.

Companies Focused on Scaling Their Offerings, to Increase Adoption of Content Moderation Solutions

While concentration of small and medium enterprises has been high in content moderation solutions market, large enterprises have been scaling their capabilities for offering content moderation solutions. Alphabet Inc., HCL Technologies Limited, Wipro, and Alibaba Group Holding Limited have been on forefront, in increasing capabilities of their content moderation solutions. This increase in capabilities has been focused on increasing volume of content moderated, which in turn has attracted new contracts and subscriptions for their content moderation solutions.

  • In 2019, Wipro received a contract to moderate Google’s YouTube, which has scaled up their operations to remove inappropriate videos and comments.
  • In 2019, Cognizant cancelled their content moderation contract with Facebook effective from 1st January 2020. Accenture, Genpact and Wipro are expected to benefit from cancellation of this content moderation contract.
  • In 2019, HCL Technologies completed acquisition of IBM collaboration, commerce, digital experience and security software products. This acquisition included moderated services through IBM Connections (now HCL Connections).
  • In 2019, Amazon Web Services, Inc. introduced enhanced content moderation for Amazon Recognition video. Enhanced content moderation model has been reported to reduce false positive rates by 40%.
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Global Content Moderation Solutions Market – Scope of the Report

The content moderation solutions market is anticipated to observe a significant growth in the forecast period of 2019 to 2029, according to a Fact.MR study. The study propounds key trends that are currently shaping the growth of the content moderation solutions market. This newly published and insightful report sheds light on key dynamics, which are expected to transform the future of the content moderation solutions market. This, in turn, is creating flourishing avenues for prominent companies as well as emerging players associated with the manufacturing of content moderation solutions.

The content moderation solutions market study is a sinuous market intelligence on key drivers, challenges, industry trends and opportunities, which is likely to influence growth trajectory of the content moderation solutions market. The report initially imparts an overview of the content moderation solutions market, considering current and future prospects in growth, to unveil attractive facets pertaining to the adoption of content moderation solutions across key regional markets.

An in-depth assessment on few of the content moderation solutions manufacturers offered in the report enables the report readers to gain detailed insights that are derived from content moderation solutions manufacturers across regional markets. A list of key companies operating in the content moderation solutions market provided in the report adds to the credibility of this exhaustive research study.

Global Content Moderation Solutions Market: Opportunity Analysis

The report offers a detailed study on different factors influencing demand, sales, and revenue generation in the content moderation solutions market around the world. The opportunity analysis included in the report is beneficial for readers to better understand opportunities in the content moderation solutions market, which in turn, is likely to trigger the adoption of content moderation solutions. An elaborated cost structure analysis provides the report with an innate completeness, and analysis offered on the cost structure involves all the regional markets incorporated.

A detailed forecast on the global content moderation solutions market has also been offered by experts, who have categorized market forecasts into a likely scenario, a conservative scenario, and an optimistic scenario regarding adoption and involvement of the global market during the forecast period. Analysis and assessment of price point by region has also been included in this study. The study also exerts details on aspects impacting strategies of manufacturers within the global content moderation solutions market.

Global Content Moderation Solutions Market: Segmentation

Segmentation table of the global content moderation solutions market has been provided below on the basis of solution, vertical/spender and region.

Solution

Vertical / Spender

Region

Content Moderation Services

Communications, Media and Services

Americas

In-House Spending

E-Commerce

Europe, Middle-East and Africa

Outsourced (Content Moderation BPO)

Government

East Asia

Content Moderation Software

Other Verticals

South Asia & Oceania

Cloud

 

 

On-Premises

 

 

This taxonomy and the detailed table of content prepared are confidential and intended exclusively for the individual or entity with whom it is being shared. Reading, disseminating, distributing, or copying this to any party other than addressee(s) is unauthorized and prohibited.

Global Content Moderation Solutions Market: Analysis on Market Size Evaluation

Market valuation at the global and regional scale for the global content moderation solutions market is offered in terms of “US$ Mn” A Y-o-Y growth comparison on the key content moderation solutions market segments, along with the market attractiveness assessment quantifies insights delivered in the report. Metrics mentioned above are also tracked based on consumption across several regions where content moderation solutions is witnessing growing demand.

Global Content Moderation Solutions Market: Scrutinized Assessment on Regional Segments

Weighted chapters have been included in the report on the global content moderation solutions market, which imparts a forecast on the regional markets recognizing the regional macros (business, economic and political environment outlook), which are expected to have an impact on the growth of the global content moderation solutions market in the near future.

Country-specific assessment on the demand for content moderation solutions has also been provided for each regional market, along with the market size valuation, price point assessment, price index, and impact analysis of key regional and country-wise dynamics. Y-o-Y growth projections have also been offered on all regional markets that are incorporated in the report.

Global Content Moderation Solutions Market: In-depth Analysis on Competitive Landscape

The report concludes with a weighted chapter on the competition landscape considering up-to-date and essential developments related to market players, who are predominantly engaging in the production and distribution of content moderation solutions, along with company’s strategies, identification, and analysis. Market share comparison and analysis of these market players offered in the report enables readers to devise strategies for their businesses.

The intensity mapping of the market players operating in the global content moderation solutions market provides readers with actionable intelligence, which helps in understanding the current market status and prospects determining the competition levels in the global content moderation solutions market.

1. Executive Summary

    1.1. Global Market Outlook

    1.2. Summary of Key Findings

    1.3. Summary of Statistics

    1.4. Analysis and Recommendations

2. Market Overview and Introduction

    2.1. Market Coverage 

    2.2. Market Definition

        2.2.1. Scope

        2.2.2. Limitations

3. Market Background and Foundation Data Points 

    3.1. Average Annual Spending on Moderation Solutions, by Type

        3.1.1. Pre-Moderation

        3.1.2. Post Moderation

        3.1.3. Reactive Moderation

        3.1.4. Distributed Moderation

        3.1.5. Content Moderation Software

    3.2. Growth in Demand for Content Moderation, by Content Category

        3.2.1. Image

        3.2.2. Text

        3.2.3. Video

    3.3. Average Annual Spending on Moderation Solutions, by Industry

        3.3.1. Communications, Media & Services

        3.3.2. E-Commerce

        3.3.3. Government

        3.3.4. Other Vertical Averages 

    3.4. Users Time Spent on Media and Platforms, by Age Group and Country Benchmark

        3.4.1. Millennials

        3.4.2. Boomers

        3.4.3. Generation X

        3.4.4. Post Millennials

        3.4.5. The Silent Generation

    3.5. Video and Image Uploads on Key Social Media Platforms (Per Day)

        3.5.1. YouTube

        3.5.2. Facebook

        3.5.3. Twitter

        3.5.4. Other Platforms

    3.6. Macroeconomic and Forecast Factors

        3.6.1. Growth in Population Below 40 Years

        3.6.2. Internet Penetration 

        3.6.3. Smartphone Subscriber Base

        3.6.4. Top Companies Historical Growth 

        3.6.5. Time Spent on Social Media by Users

        3.6.6. Social Media Subscriber Base 

        3.6.7. Smartphone Penetration 

        3.6.8. Global Internet Penetration Outlook

        3.6.9. Global IT Expenditure by Industry

        3.6.10. Global IT Industry Growth

    3.7. Market Dynamics

        3.7.1. Drivers

        3.7.2. Restraints

        3.7.3. Opportunity Analysis

        3.7.4. Trends

4. Key Success Factors

    4.1. Effectively Communicating Content Moderation Solution Features and Success Stories 

    4.2. Key Promotional Strategies

5. Global Content Moderation Solutions Market Demand (US$ Mn) Analysis 2014-2018 and Forecast, 2019-2029

    5.1. Historical Market Value (US$ Mn) Analysis, 2014-2018

    5.2. Current and Future Market Value (US$ Mn) Projections, 2019-2029

        5.2.1. Y-o-Y Growth Trend Analysis

        5.2.2. Absolute $ Opportunity Analysis

6. Global Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029, by Solution 

    6.1. Introduction / Key Findings

    6.2. Historical Market Size (US$ Mn) Analysis By Component, 2014 - 2018

    6.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2019 - 2029

        6.3.1. Content Moderation Services

        6.3.2. Content Moderation Software

    6.4. Market Attractiveness Analysis By Solution 

7. Global Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029, by Spending Area 

    7.1. Introduction / Key Findings

    7.2. Historical Market Size (US$ Mn) Analysis By Component, 2014 - 2018

    7.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Spending Area, 2019 - 2029

        7.3.1. In-House Spending

        7.3.2. Outsourced (Content Moderation BPO)

    7.4. Market Attractiveness Analysis By Spending Area 

8. Global Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029, by Vertical

    8.1. Introduction / Key Findings

    8.2. Historical Market Size (US$ Mn) Analysis By Vertical, 2014 - 2018

    8.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Vertical, 2019 - 2029

        8.3.1. Communications, Media and Services

        8.3.2. E-Commerce

        8.3.3. Government

        8.3.4. Others

    8.4. Market Attractiveness Analysis By Vertical

9. Global Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029, by Region

    9.1. Introduction

    9.2. Historical Market Size (US$ Mn) Analysis By Region, 2014 - 2018

    9.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2019 - 2029

        9.3.1. Americas

        9.3.2. EMEA

        9.3.3. East Asia

        9.3.4. South Asia and Oceania

    9.4. Market Attractiveness Analysis By Region

10. Americas Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029

    10.1. Introduction

    10.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018

    10.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2029

        10.3.1.  By Country

            10.3.1.1. U.S.

            10.3.1.2. Canada

            10.3.1.3. Brazil

            10.3.1.4. Mexico

            10.3.1.5. Rest of Americas

        10.3.2. By Moderation Type

        10.3.3. By Solution

        10.3.4. By Industry

    10.4. Market Attractiveness Analysis

        10.4.1. By Country

        10.4.2. By Moderation Type

        10.4.3. By Solution

        10.4.4. By Industry

    10.5. Market Trends

    10.6. Key Market Participants - Intensity Mapping

    10.7. Drivers and Restraints - Impact Analysis

11. EMEA Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029

    11.1. Introduction

    11.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018

    11.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2029

        11.3.1.  By Country

            11.3.1.1. Germany

            11.3.1.2. Italy

            11.3.1.3. France

            11.3.1.4. U.K.

            11.3.1.5. Spain

            11.3.1.6. Russia

            11.3.1.7. GCC Countries

            11.3.1.8. Rest of EMEA

        11.3.2. By Moderation Type

        11.3.3. By Solution

        11.3.4. By Industry

    11.4. Market Attractiveness Analysis

        11.4.1. By Country

        11.4.2. By Moderation Type

        11.4.3. By Solution

        11.4.4. By Industry

    11.5. Market Trends

    11.6. Key Market Participants - Intensity Mapping

    11.7. Drivers and Restraints - Impact Analysis

12. East Asia Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029

    12.1. Introduction

    12.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018

    12.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2029

        12.3.1.  By Country

            12.3.1.1. China

            12.3.1.2. Japan

            12.3.1.3. South Korea

        12.3.2. By Moderation Type

        12.3.3. By Solution

        12.3.4. By Industry

    12.4. Market Attractiveness Analysis

        12.4.1. By Country

        12.4.2. By Moderation Type

        12.4.3. By Solution

        12.4.4. By Industry

    12.5. Market Trends

    12.6. Key Market Participants - Intensity Mapping

    12.7. Drivers and Restraints - Impact Analysis

13. South Asia & Oceania Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029

    13.1. Introduction

    13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018

    13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2029

        13.3.1.  By Country

            13.3.1.1. India

            13.3.1.2. ASEAN

            13.3.1.3. Australia

            13.3.1.4. New Zealand

            13.3.1.5. Rest of South Asia

        13.3.2. By Moderation Type

        13.3.3. By Solution

        13.3.4. By Industry

    13.4. Market Attractiveness Analysis

        13.4.1. By Country

        13.4.2. By Moderation Type

        13.4.3. By Solution

        13.4.4. By Industry

    13.5. Market Trends

    13.6. Key Market Participants - Intensity Mapping

    13.7. Drivers and Restraints - Impact Analysis

14. Emerging Countries Content Moderation Solutions Market Analysis 2014-2018 and Forecast 2019-2029

    14.1. ASEAN Countries Content Moderation Solutions Market Analysis

        14.1.1. Introduction

        14.1.2. Market Value Proportion Analysis by Market Taxonomy

        14.1.3. Market Value (US$ Mn) Analysis and Forecast by Market Taxonomy

            14.1.3.1. By Moderation Type

            14.1.3.2. By Industry

            14.1.3.3. By Solution

    14.2. China Content Moderation Solutions Market Analysis

        14.2.1. Introduction

        14.2.2. Market Value Proportion Analysis by Market Taxonomy

        14.2.3. Market Value (US$ Mn) Analysis and Forecast by Market Taxonomy

            14.2.3.1. By Moderation Type

            14.2.3.2. By Industry

            14.2.3.3. By Solution

15. Market Structure Analysis

    15.1. Market Analysis by Tier of Companies 

    15.2. Market Dashboard

    15.3. Market Concentration by Large Enterprises & Small and Medium Enterprises (SMEs)

    15.4. Market Share Analysis of Top Players

16. Competition Deep Dive 

    16.1. Alphabet Inc.

        16.1.1. Overview

        16.1.2. Product Portfolio

        16.1.3. Strategy Overview

        16.1.4. SWOT Analysis

        16.1.5. Key Financials

    16.2. Microsoft Corporation

        16.2.1. Overview

        16.2.2. Product Portfolio

        16.2.3. Strategy Overview

        16.2.4. SWOT Analysis

        16.2.5. Key Financials

    16.3. HCL Technologies Limited

        16.3.1. Overview

        16.3.2. Product Portfolio

        16.3.3. Strategy Overview

        16.3.4. SWOT Analysis

        16.3.5. Key Financials

    16.4. Accenture PLC

        16.4.1. Overview

        16.4.2. Product Portfolio

        16.4.3. Strategy Overview

        16.4.4. SWOT Analysis

        16.4.5. Key Financials

    16.5. Alibaba Group Holding Limited

        16.5.1. Overview

        16.5.2. Product Portfolio

        16.5.3. Strategy Overview

        16.5.4. SWOT Analysis

        16.5.5. Key Financials

    16.6. Amazon.com Inc. 

        16.6.1. Overview

        16.6.2. Product Portfolio

        16.6.3. Strategy Overview

        16.6.4. SWOT Analysis

        16.6.5. Key Financials

    16.7. Besedo Global Services AB

        16.7.1. Overview

        16.7.2. Product Portfolio

        16.7.3. Strategy Overview

        16.7.4. SWOT Analysis

    16.8. Open Access BPO

        16.8.1. Overview

        16.8.2. Product Portfolio

        16.8.3. Strategy Overview

        16.8.4. SWOT Analysis

    16.9. Clarifai

        16.9.1. Overview

        16.9.2. Product Portfolio

        16.9.3. Strategy Overview

        16.9.4. SWOT Analysis

    16.10. Imagga Technologies Ltd.

        16.10.1. Overview

        16.10.2. Product Portfolio

        16.10.3. Strategy Overview

        16.10.4. SWOT Analysis

17. Appendix

18. Research Methodology and Assumptions Used

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Content Moderation Solutions Market Forecast, Trend Analysis & Competition Tracking - Global Market Insights 2019 to 2029