Crisis Emergency and Incident Management Platform Market

Crisis Emergency and Incident Management Platform Market Outlook (2024 to 2034)

The global crisis emergency and incident management platform market value in 2019 was around US$ 67,132.1 million. The primary goal of crisis emergency and incident management platform developers is to provide reliable solutions that help companies anticipate and address climate-related catastrophes.

The use of crisis management platforms increased profoundly during the years 2020 and 2021 following the rise in incidents of the Covid-19 pandemic. So, as per the crisis emergency and incident management platform industry survey report, the net valuation of the market in 2024 is estimated to be around US$ 96,232.1 million.

The need for crisis management platforms is expected to continue to grow with the rising frequency and severity of natural as well as human-inflicted catastrophes like wars, nuclear hazards, and others. According to the analysis of the market trends by Fact.MR, the global demand for crisis, emergency, and incident management platforms is expected to capture a CAGR of 6.5% through 2034. The overall market valuation is expected to reach around US$ 1,80,035.9 million from 2024 to 2034.

Crisis Emergency and Incident Management Platform Market Trends and Analysis

Modern-day market players are investing more in crisis management solutions so that they can effectively respond to and mitigate the growing risks and events related to cybersecurity. Consequently, business management continuity platforms are being constantly improved by developers by adding cybersecurity incident response features.

By combining artificial intelligence (AI) and predictive analytics, emergency operations center software is becoming more intelligent and powerful day by day. With the use of such advanced technologies, crisis decision support systems are also expected to improve event readiness by offering proactive insights, early warning systems, and predictive modeling.

Report Attributes	Details
Estimated Market Value (2024E)	US$ 96,232.1 million
Forecasted Market Value (2034F)	US$ 1,80,035.9 million
Global Market Growth Rate (2024 to 2034)	6.5% CAGR
Aviation Segment Growth Rate (2024 to 2034)	6.9% CAGR
Government and Defense Segment Growth Rate (2024 to 2034)	6.4% CAGR
North America Market Share (2024)	6.9%
East Asia Market Share (2024)	7%
Key Companies Profiled	Honeywell International Inc. Intergraph Corporation Lockheed Martin Corporation Environmental System Research Institute, Inc. Motorola Solution Inc. Guardly Rockwell Collins, Inc. Iridium Communication Inc. Siemens AG

What are the Prominent Factors Responsible for the Emergency and Incident Management Platform Market Growth?

“Recent Advancement of Web-based Emergency Management Platforms have Strengthened the Market Outlook”

Epidemic modeling and simulation elements are also being added to crisis management systems to strengthen emergency medical services platforms. Such platforms help health service providers to prepare for worst-case scenarios and make decisions in the event of medical crises.

Because social media is used more often to obtain information during emergencies, government organizations are making use of crisis management platforms that include sophisticated monitoring and analysis features. Likewise, during crises, business organizations and corporations require platforms that allow cross-functional cooperation to enable departmental collaboration and guarantee a coordinated response.

Country-wise Insights

Country	Regional Market CAGR (2024 to 2034)
United States	7.1% CAGR
Japan	7.5% CAGR

Why Japan's Market for Crisis Emergency and Incident Management Platforms is Growing at a Faster Rate?

“Greater Emphasis on Disaster Management and Contingency Planning is Driving the Japan Market”

The net worth of the crisis emergency management platform market in China, Japan, and South Korea combined is expected to be around US$ 35,124.7 million in 2024. These three East Asian countries make up 36.5% of the global market share and are expected to progress till 2034 with a 7% CAGR on average. The necessity for crisis management solutions in Asian countries is highlighted by recent supply chain disruptions that are made worse by international events.

China is the dominant country in East Asia with the highest adoption of incident response and management platforms, which is estimated to stand at a market valuation of US$ 23,849.7 million in 2024. Incident tracking system developers in China are focusing more on solutions that assist businesses in locating, evaluating, and reacting to supply chain disturbances. Over the next ten years, the crisis emergency and incident management platforms market in the country is forecast to rise at 7.2% CAGR till 2034 and conclude at a valuation of US$ 47,771.4 million.

Japan, with a market valuation of only US$ 8,465.1 million in 2024, is expected to follow a higher growth rate of 7.5% per year through 2034. Several end users in this earthquake and tsunami-prone country are adopting disaster recovery management platforms due to a greater emphasis on resilience planning. Based on the performance of all the crisis emergency and incident management platform service providers in Japan, the total worth of this regional market is expected to reach US$ 17,421.7 million by 2034 end.

How Does the United States Dominate North America Crisis Emergency and Incident Management Platform Market?

“Recent Advancements in Crisis Advancement Software in the United States Offer it a Leading Market Position”

The total demand for crisis emergency and incident management platforms in the United States, Canada, and Mexico is estimated to be around US$ 26,463.8 million in 2024. The whole North American region currently accounts for 27.5% of the global market share and is projected to advance at 6.9% CAGR through 2034. Advancement in command and control software for developing and implementing resilience methods is anticipated to propel this regional market further in the coming days.

The United States represents the dominant market for crisis emergency and incident management platforms in North America, with a regional market share of almost 72.2% in 2024. The need for crisis management solutions that prioritize cybersecurity incident response is higher in the country on account of the rise in data breach occurrences in the last few years. Over the next ten years, the United States market is poised to advance at 7.1% CAGR between 2024 and 2034 and reach a valuation of US$ 38,006.3 million.

According to the market analysis report by Fact.MR, the adoption of crisis emergency and incident management platforms in Canada, is growing at a faster rate. In 2024, the net worth of total crisis emergency and incident management platforms adopted in the country is estimated to be around US$ 3,387.4 million. The Canadian market is poised to develop at a rate of 7.2% per year through 2034 to reach a valuation of US$ 6,792.4 million by 2034.

Category-wise Insights

Who are the Leading End Users of Crisis Emergency and Incident Management Platforms?

“Demand for Crisis Hotline Management Systems by Aviation Sector is Growing at a Faster Rate”

As per the market survey by Fact.MR, banking, financial services, and insurance companies constitute the leading segment, which is expected to contribute to around 22.7% of the global market share in 2024. Real-time incident reporting systems and technologies are integrated by these companies to enable prompt and efficient handling of data breaches. The analysis of the market trends suggests that this segment could follow a CAGR of 5.8% till 2034 and conclude at a valuation of US$ 39,787.9 million.

Current trends indicate that the aviation sector is in greater need of emergency alert and notification systems, and this segment is anticipated to witness a CAGR of 6.9% during the projected years. By advancing at this promising growth rate, the net valuation of this market segment is projected to reach nearly US$ 30,786.1 million by 2034, increasing from US$ 15,493.4 million in 2024. Together, the government and defense sectors account for 9.2% of the total demand for crisis, emergency, and incident management platforms.

Competitive Landscape

The overall market is highly competitive as several market players are concentrated in countries with robust infrastructure for IT integration and support. To guarantee prompt information distribution and improve their market positions, leading players are developing first-responder communication platforms with a variety of channels, such as chat, video conferencing, and mass alerts. With the growing importance of emergency information systems in other emerging economies, the market is expected to turn moderate during the projected years.

Recent Development

In December 2022, Hexagon AB acquired Qognify, which is a top supplier of business incident management software and physical security solutions. Hexagon AB is a prominent player in the world of digital reality solutions that integrate sensors, software, and autonomous technologies, and it aims to expand its client base with this takeover.

Key Segments Covered by Crisis Emergency and Incident Management Platform Market Survey Report

• By Service Type:

  • Consulting
  • Emergency Operation Center (EOC) Design and Integration
  • Training and Simulation
  • Public Information Services

• By System and Platform:

  • Web-based Emergency Management Software
  • Geospatial Technology
  • Emergency Notification Service
  • Surveillance System
  • Hazmat Technology
  • Backup and Disaster Recovery System
  • Earthquake or Seismic Warning System
  • Traffic Incident Management
  • Remote Weather Monitoring System
  • Database Management Systems (DB MS)

• By Communication Technology:

  • First Responder
  • Satellite Phone
  • Vehicle Ready Gateway
  • Emergency Response Radar

• By End User:

  • Banking, Finance Services, and Insurance (BFSI)
  • Energy and Utility
  • Healthcare and Life Science
  • Government and Defense
  • Aviation, Hospitality
  • Transportation and Logistics
  • Telecom and Information Technology (IT)
  • Other End User

• By Region:

  • North America
  • Europe
  • Latin America
  • East Asia
  • South Asia & Oceania
  • The Middle East & Africa (MEA)