Computer Aided Dispatch (CAD) Market Forecast, Trend Analysis & Competition Tracking - Global Market Insights 2018 to 2028

Published on : Feb-2019 | List of Tables : 63 | List of Figures : 139 | No. of Pages : 170 | Report Code : FACT3060MR | Format :

Leading Players Account for Approximately 60% of Market Shares

The computer aided dispatch market remains highly consolidated with leading players accounting for nearly 60% of the market shares. These players are focusing their efforts towards new and innovative product launches to consolidate their position in the computer aided dispatch market. Leading companies are also banking on acquisitions and mergers to secure cutting-edge technology and integrate it with their existing systems. The primary objective behind this is to launch upgraded versions of their products, as computer aided dispatch systems continue to gain ground in the public transport, safety, reporting, and emergency services verticals. Some of the notable developments witnessed in the computer aided dispatch market have been listed below:

  • Banking on the growing demand for technology in combating the increasing crime rate around the world, Hexagon Safety & Infrastructure launched Integraph InSight in 2018, which collects data from computer aided dispatch services and presents a comprehensive analysis in the form of interactive dashboards and reports that will help governmental and other public safety industries in enhancing their operations and reducing response times substantially.
  • To capitalize on the growing penetration of computer aided dispatch systems in small and medium-sized businesses, Avtec Inc. launched a new line of products titled Scout Enterprise. The new range of products includes three variants which are focused on providing smaller dispatch centers a scalable and affordable IP-based radio dispatch solution which leverages the company’s proprietary Scout platform.
  • Motorola Solutions acquired Vigilant Solutions, the company which designed a unique solution for law enforcement units to check on license plates using its unique license plate readers. With the computer aided dispatch market booming with innovations, Motorola Solutions hopes to gain a competitive edge with the acquisition.
  • DoubleMap Inc. and Ride Systems LLC announced their merger into a single entity, Journey Holding Corp. which is estimated to be the largest provider of computer aided dispatch systems in the public transit industry. With the merger, the companies aim to capitalize on the growing penetration of computer aided dispatch systems in the public transport sectors.
  • Tyler Technologies Inc. acquired MicroPact Inc., a leading provider in the computer aided dispatch solutions for business and case management, for more than $180 million. The company expects to expand its reach in the computer aided dispatch market with the systems finding increasing applications in the business verticals.

Some of the leading players operating in the computer aided dispatch market include Central Square Technologies, Priority Dispatch Corp, Zetron, Inc., Southern Software, Inc., NowForce, Fdm Software, and Harris Systems USA, Inc.

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computer aided dispatch cad market structure

Opportunities Imminent as Modernization of Emergency Services Gains Centerstage

The shortcomings in the current public safety and emergency dispatch services is prompting administrative authorities around the world to adopt sophisticated systems that could significantly lower response times and server people better. Emergency services struggle to effectively handle multiple requests which increase the likelihood of casualties, and the problem in retrieving the locations of callers is one of the key challenges facing the systems in operation. The new and improved computer aided dispatch systems allow public safety agencies to streamline their dispatch workflows by automating location detection, effective caller identification, and number identification. 

The benefits offered by the modern computer aided dispatch systems enable emergency services to respond quickly and efficiently, which can potentially bring down the number of lives lost on account of preventable deaths. Administrative authorities are already shifting toward more integrated, enhanced CAD solutions in emergency services, with the US National Emergency Number Association announcing the NextGen 911 plan which proposes the enhancement of the current computer aided dispatch services across the country by 2023.      

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Integration of Analytics and Machine Learning into CAD Systems

Computer aided dispatch system manufacturers are directing their efforts towards integrating novel technologies to improve the efficiency of their systems. Advancements in the field of machine learning and artificial intelligence are finding widespread applications in an assortment of verticals including computer aided dispatch systems. For instance, the development of audio analytics can aid operators in comprehending the situation a caller can be in. Audio analytics uses a deep learning algorithm to analyze the caller’s voice and return the probable stressful situation they might be in. A version of the system is being used in Copenhagen where the technology particularly analyzes callers’ voice to identify if they are suffering from a cardiac arrest. Analytics and machine learning algorithms are also being utilized for effective positioning of response officials and their dispatch during times of emergency.

Increasing Permeation of CAD in Cab Services

As competition in the landscape on-demand cab services intensifies, taxi service operators are leveraging the benefits offered by computer aided dispatch systems to boost both customer and driver satisfaction. Intelligent dispatch systems are enabling taxi service operators in obtaining real-time information of their resources. Further, CAD systems allow operators to manage orders and monitor dispatches aids them in streamlining their process to bolster profits. Research and development towards tailoring CAD systems specifically for cab services is further driving the growth of the computer aided dispatch market. For instance, a recent research is studying the prospect of designing a collaborative taxi dispatch system that allows negotiation between multiple taxi drivers for the dispatch of multiple vehicles for servicing customers in the same geographical region to increase customer satisfaction and reduce empty taxi cruising times.

Scope of Application for CAD Systems to Widen With IoT Proliferation

Evolution of the Internet of Things continues to provide a robust infrastructure required for the expansion of computer aided dispatch market. Increasing connectivity between objects has enabled effective monitoring, detection, and management of resources and human life. Multiple studies are being conducted to research the prospects of leveraging growth in connectivity for development of enhanced computer aided dispatch systems. For instance, drones can be combined with computer aided dispatch systems and serve a multitude of purposes, such as surveillance of areas under fire, faster dispatch of medical equipment in critical cases, and providing real-time feed during hostage situations for quick and efficient dispatch of security forces.

Further, developments in IoT coupled with advancements in wearable technology is expected to boost computer aided dispatch developments, with these combined systems enabling operators to precisely locate people, and allowing consumers to use features such as text to voice to contact public safety agencies. The combination of technologies can automatically contact agencies in case the person wearing it is under distress.

cad footprint vs growth prospects across key end use sectors by region

Definition

Computer aided dispatch systems are a combination of hardware and software that is leveraged to dispatch couriers, cabs, technicians, vehicles, or emergency services. The system either uses a mobile data terminal to transmit messages or retrieves or stores data pertaining to calls, radio logs, interviews, schedules etc.

About the Report

The report on computer aided dispatch market provides in-depth, actionable insights into the computer aided dispatch market. Further, the report on computer aided dispatch market includes an authentic forecast along with a historical analysis of the computer aided dispatch market. All the factors that influence the performance of the computer aided dispatch market have been included in the report.

The report on computer aided dispatch market identifies all the key drivers that are bolstering the computer aided dispatch market growth. In addition to this, a list of all the macro and microeconomic facets impacting the computer aided dispatch market such as restraints, threats, challenges, and opportunities been propounded in the report.

Market Segmentation

The report on computer aided dispatch market provides a detailed analysis of the computer aided dispatch market on the basis of region, component, application, organization type, industry, and deployment type.

On the basis of deployment type, the computer aided dispatch market can be segmented into cloud and on-premises.

Based on the application area, the computer aided dispatch market can be segmented into dispatch unit management, reporting & analysis, call management, and dispatch decision support.

On the basis of the industry, the computer aided dispatch market can be segmented into transportation, government, healthcare, and utilities.

Based on the organization type, the computer aided dispatch market can be segmented into large enterprises and small & medium enterprises.

On the basis of components, the computer aided dispatch market can be segmented into solution and services.

computer aided dispatch cad market taxonomy

Additional Questions Answered

Apart from the insights mentioned above, the report on computer aided dispatch market answers other vital questions which are as follows:

  • What deployment type will contribute significantly to the computer aided dispatch market revenue in 2019?
  • What application area accounted for the bulk of the computer aided market share in 2018?
  • What industry will hold a significant share of the computer aided dispatch market in 2019?
  • What will be the lucrative opportunities on offer in the computer aided dispatch market in 2019?
  • What are the threats that could slow down the computer aided dispatch market growth in 2019?

Research Methodology

The report on computer aided dispatch market is a consequence of a robust and exhaustive research methodology. The insights into the computer aided dispatch market were obtained by employing a two-step research process. Primary research involved interviewing experts from the computer aided dispatch industry while secondary research was conducted by thoroughly studying trade journals, paid sources, and other industry-related publications. Results from both the steps were triangulated to form an accurate forecast of the computer aided dispatch market.

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Fact.MR recently released a report titled “Computer Aided Dispatch Market Forecast, Trend Analysis & Competition Tracking – Global Market Insights 2018 to 2028” which provides actionable and in-depth insights into the computer aided dispatch market. The report provides valuable information about the key factors that influence the computer aided dispatch market growth. In addition to this, a comprehensive assessment of all the micro and macroeconomic facets such as drivers, challenges, restraints, and threats has been propounded in the report.

A detailed opportunity assessment has also been included in the report on computer aided dispatch market. Both qualitative and quantitative analysis of the computer aided dispatch market has been provided in the report. The report includes detailed analysis, as well as a forecast of the computer aided dispatch market, has been provided in the report.

Chapter 1 – Executive Summary

The report on computer aided dispatch market commences with an executive summary which provides brief yet affluent information about the computer aided dispatch market. The chapter helps readers familiarize with the computer aided dispatch market by presenting the key highlights of the market.

Chapter 2 – Market Overview

Under this chapter, a concrete definition of the computer aided dispatch market has been provided along with a detailed taxonomy of the market. The taxonomy provides a detailed market structure which helps readers develop a holistic understanding of the computer aided dispatch market.

Chapter 3 – Key Market Trends

The chapter identifies all the key market trends that impact the performance of the computer aided dispatch market. A list of key innovations and development in the computer aided dispatch market have also been provided under this section.

Chapter 4 – Market Background

Under this chapter, a comprehensive assessment of the computer aided dispatch market background has been provided. The chapter provides a detailed analysis of the demand for computer aided dispatch systems in different industries along with a thorough assessment of the key industries that are estimated to contribute significantly to the growth of the computer aided dispatch market. The ensuing sections of the chapter shed light on the factors considered to prepare the forecast presented in the report along with relevant justifications. The chapter also provides a detailed analysis of all the macroeconomic factors that influence the computer aided dispatch market performance. Further, key drivers and restraints impacting the computer aided dispatch market has been provided under this chapter.

Chapter 5 – Key Success Factors

The chapter enlightens the readers on the key factors that are pivotal to success in the computer aided dispatch market.

Chapter 6 – Global Computer Aided Dispatch (CAD) Market Analysis and Forecast

Under this chapter, a comprehensive historical analysis of the global computer aided dispatch market has been provided in the report. The chapter provides a detailed market breakdown on the basis of deployment type, component, organization type, region, application, and industry.

Chapter 7 – North America Computer Aided Dispatch (CAD) Market Analysis and Forecast

The chapter commences with an overview of the computer aided dispatch market existent in the North American region. The ensuing sections of the report provide a thorough analysis of the computer aided dispatch market on the basis of country and other segments identified earlier in the report.

Chapter 8 – Latin America Computer Aided Dispatch (CAD) Market Analysis and Forecast

The chapter sheds light on the computer aided dispatch market existent in the Latin American region. A comprehensive assessment of the computer aided dispatch market on the basis of countries and each of the segments identified earlier in the report has been provided.

Chapter 9 – Europe Computer Aided Dispatch (CAD) Market Analysis and Forecast

Under this chapter, a detailed assessment of the computer aided dispatch market existent in Europe has been provided. The chapter commences with an overview of the computer aided dispatch market prevalent in the region and goes on to analyze the computer aided dispatch market in the area on the basis of key countries and all the other segments identified earlier in the report.

Chapter 10 – South Asia Computer Aided Dispatch (CAD) Market Analysis and Forecast

The chapter provides a brief overview of the macroeconomic factors influencing the growth of computer aided dispatch market in the region. The ensuing sections of the report provide a detailed assessment of the computer aided dispatch market on the basis of key countries and each of the segments identified earlier in the report.

Chapter 11 – East Asia Computer Aided Dispatch (CAD) Market Analysis and Forecast

Under this chapter, a detailed analysis of all the key market dynamics which impact the performance of the computer aided dispatch market in East Asia has been included. The consequent sections of the chapter, provide a thorough breakdown of the computer aided dispatch market on the basis of countries and other segments identified earlier in the report with a market attractive analysis provided for each of them.

Chapter 12 – Oceania Computer Aided Dispatch (CAD) Market Analysis and Forecast

Under this chapter, the computer aided dispatch market existent in the Oceania region has been evaluated thoroughly. A brief market overview at the beginning is followed by a comprehensive assessment of the computer aided dispatch market on the basis of countries and the other segments identified under the market overview section.

Chapter 13 – MEA Computer Aided Dispatch (CAD) Market Analysis and Forecast

The chapter commences with a brief overview of the computer aided dispatch market existent in MEA. The ensuing sections of the chapter shed light on the demand, supply, drivers, restraints, and the revenue share of the market on the basis of countries and each of the segments identified earlier in the report.

Chapter 14 – Emerging Countries Computer Aided Dispatch (CAD) Market Analysis and Forecast

The chapter provides a detailed assessment of the computer aided dispatch market in emerging countries. Under this chapter, a comprehensive analysis of the computer aided dispatch market prevalent in India, China, and South Africa has been provided. Each of the aforementioned countries is analyzed on the basis of the segments listed under the market taxonomy chapter.

Chapter 15 – Competition Outlook

The chapter provides a detailed assessment of the competitive landscape prevalent in the computer aided dispatch market. All the prominent players operating in the computer aided dispatch market have been identified under this chapter. Further, a comprehensive profile of each of these players sheds light on their product portfolios, market presence, global footing, revenue share, notable business developments, strengths, weaknesses, and key strategies.

The information presented in the report aids business professionals and stakeholders streamline their strategies in order to tap into the extensive consumer base of the leading market players. Further, the information can be used by emerging market players to gauge the level of competitiveness prevalent in the computer aided dispatch market and identify the entry barriers to the market.

Section 1: Executive Summary
            1.1 Global Computer Aided Dispatch (CAD) Market- Executive Summary

Section 2: Market Overview 
            2.1 Global Computer Aided Dispatch (CAD) Market Taxonomy
            2.2 Global Computer Aided Dispatch (CAD) Market- Definition

Section 3: Key Market Trends 
            3.1 Key Innovation and Development Trends

Section 4: Market Background 
            4.1 Law Enforcement Agencies’ Spend on Information Technology
            4.2 SMEs Vs Large Businesses – Understanding the Demand Pattern
            4.3 CAD Revenue Growth Through Key Industries
            4.4 Other Industry Associated Factors
                 4.4.1 Forecast Factors – Relevance and Impact
                 4.4.2 Macro-economic Factors Assessment
            4.5 Market Dynamics
                 4.5.1 CAD Market Drivers
                 4.5.2 CAD Market Restraints
                 4.5.3 CAD Market Opportunities

Section 5: Key Success Factors 
            5.1 Key Success Factors

Section 6: Global Computer Aided Dispatch (CAD) Market Analysis and Forecast
            6.1 Global Computer Aided Dispatch (CAD) Market Analysis, by Component
            6.2 Global Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            6.3 Global Computer Aided Dispatch (CAD) Market Analysis, by Application
            6.4 Global Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            6.5 Global Computer Aided Dispatch (CAD) Market Analysis, by Industry
            6.6 Global Computer Aided Dispatch (CAD) Market Analysis, by Region

Section 7: North America Computer Aided Dispatch (CAD) Market Analysis and Forecast
            7.1 North America Computer Aided Dispatch (CAD) Market Analysis
            7.2 North America Computer Aided Dispatch (CAD) Market Analysis, by Country
            7.3 North America Computer Aided Dispatch (CAD) Market Analysis, by Component
            7.4 North America Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            7.5 North America Computer Aided Dispatch (CAD) Market Analysis, by Application
            7.6 North America Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            7.7 North America Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 8: Latin America Computer Aided Dispatch (CAD) Market Analysis and Forecast
            8.1 Latin America Computer Aided Dispatch (CAD) Market Analysis
            8.2 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Country
            8.3 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Component
            8.4 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            8.5 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Application
            8.6 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            8.7 Latin America Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 9: Europe Computer Aided Dispatch (CAD) Market Analysis and Forecast
            9.1 Europe Computer Aided Dispatch (CAD) Market Analysis
            9.2 Europe Computer Aided Dispatch (CAD) Market Analysis, by Country
            9.3 Europe Computer Aided Dispatch (CAD) Market Analysis, by Component
            9.4 Europe Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            9.5 Europe Computer Aided Dispatch (CAD) Market Analysis, by Application
            9.6 Europe Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            9.7 Europe Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 10: South Asia Computer Aided Dispatch (CAD) Market Analysis and Forecast
            10.1 South Asia Computer Aided Dispatch (CAD) Market Analysis
            10.2 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Country
            10.3 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Component
            10.4 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            10.5 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Application
            10.6 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            10.7 South Asia Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 11: East Asia Computer Aided Dispatch (CAD) Market Analysis and Forecast
            11.1 East Asia Computer Aided Dispatch (CAD) Market Analysis
            11.2 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Country
            11.3 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Component
            11.4 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            11.5 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Application
            11.6 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            11.7 East Asia Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 12: Oceania Computer Aided Dispatch (CAD) Market Analysis and Forecast
            12.1 Oceania Computer Aided Dispatch (CAD) Market Analysis
            12.2 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Country
            12.3 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Component
            12.4 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            12.5 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Application
            12.6 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            12.7 Oceania Computer Aided Dispatch (CAD) Market Analysis, by Industry 

Section 13: MEA Computer Aided Dispatch (CAD) Market Analysis and Forecast
            13.1 MEA Computer Aided Dispatch (CAD) Market Analysis
            13.2 MEA Computer Aided Dispatch (CAD) Market Analysis, by Country
            13.3 MEA Computer Aided Dispatch (CAD) Market Analysis, by Component
            13.4 MEA Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
            13.5 MEA Computer Aided Dispatch (CAD) Market Analysis, by Application
            13.6 MEA Computer Aided Dispatch (CAD) Market Analysis, by Organization Type
            13.7 MEA Computer Aided Dispatch (CAD) Market Analysis, by Industry 

Section 14: Emerging Countries Computer Aided Dispatch (CAD) Market Analysis and Forecast
            14.1 China Computer Aided Dispatch (CAD) Market Analysis
                 14.1.2 China Computer Aided Dispatch (CAD) Market Analysis, by Component
                 14.1.3 China Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
                 14.1.4 China Computer Aided Dispatch (CAD) Market Analysis, by Application
                 14.1.5 China Computer Aided Dispatch (CAD) Market Analysis, by Organization
                 14.1.6 China Computer Aided Dispatch (CAD) Market Analysis, by Industry
            14.2 India Computer Aided Dispatch (CAD) Market Analysis and Forecast
                 14.2.1 India Computer Aided Dispatch (CAD) Market Analysis
                 14.2.2 India Computer Aided Dispatch (CAD) Market Analysis, by Component
                 14.2.3 India Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
                 14.2.4 India Computer Aided Dispatch (CAD) Market Analysis, by Application
                 14.2.5 India Computer Aided Dispatch (CAD) Market Analysis, by Organization
                 14.2.6 India Computer Aided Dispatch (CAD) Market Analysis, by Industry
            14.3 South Africa Computer Aided Dispatch (CAD) Market Analysis and Forecast
                 14.3.1 South Africa Computer Aided Dispatch (CAD) Market Analysis
                 14.3.2 South Africa Computer Aided Dispatch (CAD) Market Analysis, by Component
                 14.3.3 South Africa Computer Aided Dispatch (CAD) Market Analysis, by Deployment Type
                 14.3.4 South Africa Computer Aided Dispatch (CAD) Market Analysis, by Application
                 14.3.5 South Africa Computer Aided Dispatch (CAD) Market Analysis, by Organization
                 14.3.6 South Africa Computer Aided Dispatch (CAD) Market Analysis, by Industry

Section 15: Competition Outlook
            15.1 Global Computer Aided Dispatch (CAD) Market Structure
            15.2 Company Profiles
                 15.2.1 Central Square Technologies
                 15.2.2 Avtec Inc
                 15.2.3 Harris Systems USA Inc
                 15.2.4 Zetron, Inc
                 15.2.5 Hexagon Safety & Infrastructure
                 15.2.6 Motorola Solutions
                 15.2.7 Priority Dispatch Corp
                 15.2.8 Tyler Technologies, Inc
                 15.2.9 Southern Software, Inc
                 15.2.10 Cody Systems
                 15.2.11 Traumasoft
                 15.2.12 DoubleMap
                 15.2.13 NowForce
                 15.2.14 Fdm Software

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Computer Aided Dispatch (CAD) Market Forecast, Trend Analysis & Competition Tracking - Global Market Insights 2018 to 2028