Airport Kiosk Market

Airport Kiosk Market Outlook (2023 to 2033)

Worldwide demand for airport kiosks is predicted to swell at a CAGR of 9.4% from 2023 to 2033. As such, the global airport kiosk market is expected to increase from a value of US$ 2.31 billion in 2023 to US$ 5.67 billion by the end of 2033.

As the world becomes more connected, there is a greater need for faster and more efficient travel. Airports all around the world are continually looking for new methods to improve the traveler experience while increasing efficiency and security. Airport kiosks are one such innovation that has grown in popularity in recent years.

Airport kiosks are self-service machines located in airports that provide a variety of services to passengers. These kiosks are intended to give travelers convenience and efficiency by allowing them to accomplish several functions, such as checking in for a flight and printing boarding passes, eliminating the need for long lines and wait times at traditional service counters.

The outbreak of COVID-19 has sped up the adoption of touchless technologies and self-service solutions to reduce physical contact and promote social distancing. Airport kiosks with contactless interfaces and self-sanitizing capabilities have grown in importance in delivering a safe and hygienic travel environment.

Over the years, the worldwide air travel industry has grown steadily, with an increasing number of individuals selecting air transportation for both business and leisure purposes. This increase in air travel has resulted in increased passenger volumes at airports, necessitating the use of efficient self-service solutions such as airport kiosks to meet the rising demand.

• According to the ICAO (International Civil Aviation Organization), by the mid-2030s, more than 200,000 flights per day are predicted to take off and land worldwide.

With a rise in international passenger traffic around the world, there is a greater need for automated passport control kiosks to accelerate the immigration process at airports. These systems are currently in use at over 40 airports across the United States, including major hubs such as Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport, Dallas/Fort Worth International Airport (DFW), and Chicago O Hare International Airport (ORD).

Airports are also installing innovative biometric-enabled kiosks, drastically reducing passenger wait times and boosting customs and border control procedures. Airports all over the world are implementing these advanced technological kiosks due to this benefit.

Report Attributes	Details
Airport Kiosk Market Size (2023)	US$ 2.31 billion
Projected Market Value (2033)	US$ 5.67 billion
Global Market Growth Rate (2023 to 2033)	9.4% CAGR
United States Market Value (2033)	US$ 2 billion
Software Segment Growth Rate (2023 to 2033)	10.1% CAGR
Key Companies Profiled	Advantech Co. Ltd Amadeus IT Group SA Bollore SE Elenium Automation Pty Ltd Cognizant Technology Solutions Corp Materna IPS GmbH Collins Aerospace

What are the Driving Forces behind the Surging Demand for Airport Kiosks?

“Improved Passenger Experience and Operational Efficiency”

Airport kiosks offer convenience and efficiency to passengers by lowering wait times and streamlining numerous processes, such as check-in and baggage services. Self-service kiosks give travelers more control over their path, allowing them to complete tasks more swiftly and easily. This enhanced passenger experience is a major driver of the increasing demand for airport kiosks.

Airport kiosks help airlines and airports optimize their operations by automating certain processes. These kiosks can handle a large number of passengers, relieving the burden on staffed counters and enhancing overall operational efficiency. Airports can process more passengers in less time by automating duties like check-in and luggage tagging, resulting in smoother operations.

Moreover, airports can save money on labor by decreasing the need for additional workers at service counters. Furthermore, increased efficiency and faster processing times allow airports to handle more passengers without requiring considerable infrastructure expansions.

“Ongoing Technological Advancements to Improve Airport Kiosks”

Airport kiosks have become increasingly sophisticated and user-friendly as a result of ongoing technological advancements. Interactive displays, user-friendly software, and improved biometric authentication mechanisms have all improved the overall user experience. Furthermore, the integration of mobile applications and self-service kiosks allows passengers to switch easily between digital and physical touchpoints, increasing convenience.

Country-wise Insights

Why is the United States the Dominant Power in the Worldwide Market?

“Rapid Airport Modernization and Regulatory Support”

The United States has one of the world's busiest air travel markets, with both domestic and international travelers moving through its airports. The increased demand for air travel, along with the requirement to handle increasing passenger loads efficiently, has resulted in the use of airport kiosks to expedite processes and improve the passenger experience. The United States market is set to garner US$ 2 billion by 2033.

Many airports in the United States have embarked on modernization projects to improve their infrastructure and passenger services. Airports are investing in self-service technologies such as kiosks as part of these efforts to improve operational efficiency and provide a seamless passenger experience. This emphasis on modernization has led to the expansion of the country's airport kiosk market.

The United States government and regulatory agencies have shown support for airport modernization and the use of self-service technologies. Initiatives such as the Transportation Security Administration's (TSA) Innovation Task Force and Federal Aviation Administration's (FAA) NextGen program push airports and airlines to invest in innovative solutions, such as airport kiosks, to improve passenger services and operational efficiency.

How are China and India Propelling Asia Pacific Market Growth?

“Rapid Growth of Air Travel, Airport Infrastructure Development, and Government Support”

The Chinese market is predicted to touch US$ 1.02 billion by 2033. In recent years, China has seen a considerable increase in air travel. The country has a huge population and a growing middle class with rising disposable income, which has resulted in increased domestic and international air travel. This growing passenger volume has created a demand for efficient self-service solutions like airport kiosks to handle the increased traffic.

The Chinese government has actively encouraged the growth of the aviation industry.

• According to CNN Travel, China plans to build over 220 additional airports over the next 15 years, totaling 450 by 2035.

Increased investments in airports and related technologies have resulted from policies and efforts aimed at improving air travel, tourism, and economic growth. The sales of airport kiosks in China are growing due to government backing for airport modernization projects and the implementation of self-service technologies.

Sales of airport kiosks in India are expected to hit US$ 465.35 million by 2033. Air travel in India has increased significantly as a result of factors such as economic development, rising disposable income, and a burgeoning middle class. As a result, passenger traffic at airports around the country has surged, demanding efficient and scalable solutions such as airport kiosks to alleviate congestion.

The Indian government has put in place numerous laws and measures to encourage air travel, tourism, and overall economic growth. Programs such as the Regional Connectivity Scheme (UDAN) and the "Digital India" push have highlighted the need for technology adoption in the aviation sector. This has resulted in increased investment in self-service technologies such as airport kiosks, which aligns with the government's strategy and drives market growth in the country.

Which Countries are Key Contributors to the European Market?

“United Kingdom and Germany – Major Contributors to Regional Market”

The market for airport kiosks in the United Kingdom and Germany is anticipated to achieve US$ 346.17 million and US$ 448.32 million, respectively, by 2033.

Both countries have robust air travel markets with high passenger loads, necessitating the use of efficient self-service solutions such as airport kiosks to accommodate the increased traffic. Furthermore, in the United Kingdom and Germany, the emphasis on operational efficiency, convenience, and the implementation of sophisticated technology in airport operations is promoting market growth.

Category-wise Insights

What Makes Software a Very Important Component in This Space?

“Airlines' Increasing Preference for Automation”

Demand for software is poised to expand at a CAGR of 10.1% during the forecast period. This is mostly due to airline's increasing preference for automation over manual check-ins, which has resulted in the need for robust software at airports/airlines around the world that can effectively handle passenger processing activities, including self-service kiosks.

Software plays a crucial role in the functionality and customization of airport kiosks. The software enables airports and airlines to customize the kiosk experience to their specific needs and branding, offering passengers a seamless and personalized interaction. It provides the operating system, applications, and user interfaces required for self-service activities such as check-in, boarding pass printing, baggage services, flight information, and wayfinding.

Airport kiosks must seamlessly integrate with numerous systems and databases to deliver real-time information and services. The software connects to airline reservation systems, airport databases, security screening systems, baggage handling systems, and other related systems. This integration enables effective data exchange, synchronization, and coordination among many components of the airport ecosystem, resulting in a seamless and integrated passenger journey.

Software is vital for the maintenance and updates of airport kiosks. It enables remote monitoring, troubleshooting, and software updates, minimizing the need for physical intervention and on-site maintenance. Airports and kiosk operators can use software to verify that kiosks are running the most recent versions, security patches, and feature additions, providing a dependable and up-to-date self-service solution for passengers.

Competitive Landscape

Key players in the airport kiosk market are pursuing strategies such as partnerships, investments, acquisitions, technological innovations, and R&D activities to expand and strengthen their global presence.

• In May 2022, Qantas Airways Limited replaced outdated check-in kiosks with streamlined electronic terminals that can check in passengers and create bag tags in seconds in many cities across Australia.
• The Mangalore International Airport (MIA) will install common-use self-service (CUSS) kiosks in December 2021 to assist travelers in printing their boarding passes and luggage tag, adding importance to passenger safety by going contactless.

Key Segments of Airport Kiosk Industry Research

• By Type :

  • Check-in Kiosks
  • Automated Passport Control Kiosks
  • Bag Drop Kiosks

• By Component :

  • Hardware
  • Software
  • Services

• By Region :

  • North America
  • Latin America
  • Europe
  • Asia Pacific & China
  • Middle East & Africa