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Airport Kiosk Market

Airport Kiosk Market Analysis By Product (Check-in Kiosks, Automated Passport Control Kiosks, Baggage Check-In Kiosks, Ticketing Kiosks, Internet Kiosks), By Component (Airport Kiosk Hardware, Airport Kiosk Software, Airport Kiosk Services), By Region - Global Insights 2021 to 2031

Analysis of Airport Kiosk market covering 30 + countries including analysis of US, Canada, UK, Germany, France, Nordics, GCC countries, Japan, Korea and many more

Airport Kiosk Market outlook

The global airport kiosk market was valued at around US$ 1.7 Bn in 2020. Sales of airport kiosks are projected to accelerate at a healthy CAGR of 9% to top US$ 4 Bn by 2031.

Airport kiosk sales account for 9% share of the overall interactive kiosk market. Demand for baggage check-in kiosks is set to surge at a robust CAGR of 11% across the assessment period of 2021 to 2031.

Market Analysis


Market Size Value in 2020 US$ 1.7 Bn
Sales Forecast through 2031 US$ 4 Bn
Global Market Growth Rate (2021 to 2031) 9% CAGR
Share of Top 5 Airport Kiosk Manufacturers 40%

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Revenue Analysis of Airport Kiosks (2016-2020) Vs Market Outlook (2021 to 2031)

As per Fact.MR, a market research and competitive intelligence provider, the global market for airport kiosks was valued at US$ 1.7 Bn in 2020.

Growing investment in self-service solutions to increase the demand for installation of new generation kiosks.

Increasing demand for more efficient airport management and rising adoption of kiosk technology at smart airports are expected to witness significant opportunities for top manufacturers of airport kiosks across the globe.

Digital transformation that has been touted by many to bring about a paradigm shift in market dynamics, is finally underway and among the end-use industries it has transformed, the airline industry is at the forefront. From mobile check-in apps to interactive digital displays, digital transformation has created multiple opportunities in the airline industry.

The airline industry has not only adopted digital transformation but also invested in advanced technologies, which will drive the demand for check-in kiosks.

Increasing adoption of self-service check-in kiosks, growing demand for baggage check-in kiosks, and latest trends of airport kiosks are driving the market growth.

All of these factors are expected to drive the demand for kiosks at airports at 9% CAGR across 2021 to 2031.

What are the Key Growth Drivers of the Airport Kiosk Market?

Latest technological advancements such as self-service solutions, digital travel advisors, and multiple entertainment options are being adopted by airport authorities around the globe for better airport management.

It is expected that spending on strengthening customer and organizational privacy will gain massive momentum over the forecast period and give a boost to the market.

Growing adoption of advanced technologies at the airport will continue to grow at a steady pace and indirectly drive the market over the next ten years.

To offer convenience to passengers, the worldwide airport authorities are concentrating on the adoption of self-service check-in kiosks at the airport. Increasing adoption of airport kiosks has reduced passenger delays.

In addition, since airport kiosks possess different features that enable control over check-in, baggage clearance, and passenger clearance at the airport, deployment of airport kiosks has helped airport authorities manage burgeoning airline passenger traffic at airports.

Also, complementing market growth is rising trend of airport kiosk rentals and airport kiosks for currency exchange.

Airport Kiosk Market

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Incorporation of IT Solutions and Infrastructural Upgrades at Asian Airports to Provide Ample Growth Opportunities

Worldwide airport authorities are focusing on incorporating IT solutions in their operations to oblige the growing air traffic and evolving expectations of consumers.

By knowing the importance of IT solutions, IT spending is being positively adopted by airport authorities across the globe, and it is highly expected that investments in the same will continue to grow during the assessment period.

The broader push towards IT spending is likely to increase the development and adoption of check-in kiosks.

Development of Next-generation Airport Kiosks to Reduce Vulnerability to Cyber Attacks

The inclusion of technology in new generation kiosks is expected to speed up operations and offer excellent experiences to consumers at the airport, but the vulnerability of these systems to cyber-attacks is also anticipated to increase. To prevent a cyber-attack, airport authorities need to spend massively on safeguards.

Considering the sensitive nature of the industry to cyber terrorism, it is expected that regulations on the safe use of technology will become stringent during the forecast period, and this will further boost growth of the airport interactive kiosk market.

Know thy Competitors

Competitive landscape highlights only certain players
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Which Regional Market is the Most Profitable for Airport Kiosk Manufacturers?

Europe is the most dominating region in the airport kiosk market, owing to the robust investment by airport authorities in advancing facilities. Revenue in the regional market is expected to rise 2.2X by 2031.

With increased investments in infrastructure in Europe, airports have undergone a significant transformation in the past decade. As aviation security receives marginal funding from the state, the responsibility has fallen on private investors to invest in security features, and they have responded well.

Growing demand for charging stations, rising sales of biometric-enabled kiosks, and increasing adoption of passenger information kiosks, these factors have had a positive impact on the market in Europe and is further expected to drive the market.

Airport kiosk market regional analysis by Fact.MR

Country-wise Analysis

What is the Demand Outlook for Airport Kiosks in the U.S.?

Airport kiosk sales in the U.S. market are expected to increase 1.9X by 2031.

High penetration of technology, coupled with a strong push by the public and private sector has meant that many airports are equipped with high-tech kiosks.

The relatively high number of airports and increasing use of airport interactive kiosk brands in the U.S. have also been opportunity creators for kiosk market players.

Rising demand for automated passport control kiosks, increasing sales of baggage check-in kiosks and growing demand for airport kiosk hardware are driving the market growth in the country.

Will Surge in Air Travel in China Drive Airport Kiosk Demand?

In China, there has been exponential growth in air travel, as the rapidly growing middle class is opting for a quicker medium of transportation. While this has not only created new opportunities for players operating in the airport kiosk market, it has also created pressure on airport authorities to provide adequate facilities at the airport.

Owing to these reasons, investments in airport infrastructure have witnessed a surge, and this indirectly boosts the market for airport kiosks. The outlook for the market in China remains positive.

Category-wise Insights

Why are Baggage Check-in Kiosks in Such High Demand?

Among all the airport kiosks used at the airport, baggage check-in kiosks are found in every airport across the globe. Demand for baggage check-in kiosks is expected to increase by 2.5X over the forecast period.

Baggage check-in kiosks continue to witness the highest investment and are ubiquitous in airports around the globe. 

Baggage check-in kiosks were adopted by airport authorities a long time ago, and their adoption is now spreading to Tier II and suburban areas.

It is projected that baggage check-in kiosks will remain the largest segment in terms of revenue, followed by automated passport control kiosks.

COVID-19 Impact on Airport Kiosk Industry

Passenger flights have been halted because of the ongoing COVID-19 pandemic, causing a setback for the kiosk market. Since the onset of the crisis, air travel has been one of the worst-affected global industries. It became clear quickly that it would develop into a crisis unlike any other, forcing the industry into survival mode, with traffic and revenue losses.

The COVID-19 pandemic has changed a lot of how the world works, and it's made contactless contacts even more important. Although airport kiosks are not new, their functions are expanding in order to keep operations operating efficiently while reducing health hazards for both personnel and passengers. The global vaccination initiative provides a ray of hope for a return to normalcy in the near future.

Competitive Landscape

Top companies in the airport kiosk market focusing on innovation and new product development while capitalizing on increased demand will have good future expansion chances in the market.

  • In 2019, Innovative Travel Solutions constructed 110 kiosks at seven airports and started six months pilot project with four BorderXpress kiosks at Keflavik International Airport (KEF) in Iceland.

Report Scope



Forecast Period 2021-2031
Historical Data Available for 2016-2020
Market Analysis Value in US$ Mn, Volume in Units
Key Regions Covered
  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia
  • Oceania
  • Middle East Africa
Key Market Segments Covered
  • Product
  • Component
  • Region
Key Companies Profiled
  • Embross Group
  • Fujitsu Ltd.
  • KIOSK Information Systems
  • NCR Corporation
  • Phoenix Kiosk, Inc.
  • SITA
  • Toshiba Tec Cor
  • Olea Kiosks Inc.
  • Innovative Travel Solutions
  • Materna IPS GmbH
  • Collins Aerospace
  • Elenium Automation Pty Ltd.

Key Segments Covered in Airport Kiosk Industry Research

  • By Product

    • Check-in Kiosks
    • Automated Passport Control Kiosks
    • Baggage Check-in Kiosks
    • Information Kiosks
    • Ticketing Kiosks
    • Internet Kiosks
    • Others
      • Advertisement Kiosks
      • Retail Kiosks
      • Self-service Kiosks
      • Airport Check-in Kiosks
      • Self-service Bag Drop Kiosks
      • Passenger Information Kiosks
      • Airport Ticketing Kiosks
      • Airport Retail Kiosks
      • Biometric-enabled kiosks
      • Biometric Kiosks
      • Bag Drop Kiosks
      • Advertisement Kiosks
      • Promotion Kiosks
      • Technology Kiosks
      • Airport Interactive Kiosks
      • Common-use Self Service Kiosks
  • By Component

    • Hardware
    • Software
    • Services

- Premium Report Details -

Airport Kiosk Market
  • FACT4275MR
  • Dec-2021
  • Technology
  • 170 Pages
  • 70 Tables
  • 105 Figures

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- FAQs -

The global airport kiosks market is currently worth more than US$ 1.7 Bn.

The U.S., China, Japan, Germany, and Russia are expected to drive most of the demand for airport kiosks.

The global airport kiosk market size is expected to expand at a CAGR of 9% over the forecast period of 2021 to 2031.

From 2016-2020, demand for airport kiosks increased at around 4%.

Digitization of various operations at airports and increasing inclination toward self-service airport solutions are expected to drive demand for airport kiosks.

Sales of airport kiosks in Russia are forecasted to top US$ 500 Mn by 2031.

Key players operating in this space are Embross Group, Fujitsu Ltd., IER SAS, KIOSK Information Systems, and NCR Corporation.

Airport kiosk sales in Germany are expected to rise at a CAGR of 10% over the forecast period of 2021 to 2031.

Baggage check-in kiosks account for a share of 40% in the market.

With 40% share, Europe will largely contribute to the growth of airport kiosk revenue.

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