IT Operations and Services Management Market

IT Operations and Services Management Market Analysis by Type (ITSM, ITOM), by ITOM Type (Configuration Automation and Discovery, Event Management, Cloud Provisioning), by Industry Verticals, by Region - Global Forecast 2022-2032

Analysis of IT Operations and Services Management market covering 30 + countries including analysis of US, Canada, UK, Germany, France, Nordics, GCC countries, Japan, Korea and many more

Table of Content

1. Preface

    1.1. Research Scope

    1.2. Market Segmentation

    1.3. Research Methodology

2. Executive Summary

    2.1. Global IT Operations and Services Management Market Snapshot

    2.2. Global IT Operations and Services Management Market Revenue, 2015 – 2032 (US$ Mn) and Year-on-Year Growth (%)

3. Global IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    3.1. Key Trends Analysis

    3.2. Market Dynamics

        3.2.1. Drivers

        3.2.2. Restraints

        3.2.3. Opportunities

    3.3. Global IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        3.3.1. ITSM

        3.3.2. ITOM

    3.4. Global IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        3.4.1. Configuration Automation and Discovery

        3.4.2. Event Management 

        3.4.3. Cloud Provisioning

        3.4.4. Workload and IT Automation

    3.5. Global IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        3.5.1. Banking, Financial Services & Insurance (BFSI)

        3.5.2. Telecom and IT

        3.5.3. Government 

        3.5.4. Healthcare/Medical/Pharmaceutical

        3.5.5. Aerospace/Defence

        3.5.6. Retail/Wholesale/Distribution

        3.5.7. Manufacturing

        3.5.8. Education

        3.5.9. Hospitality/Entertainment/Recreation/Travel

        3.5.10. Energy and Utilities

        3.5.11. Others 

    3.6. Competitive Landscape

        3.6.1. Market Share of Key Players, 2015

        3.6.2. Market Positioning of Key Players, 2015

        3.6.3. Competitive Strategies Adopted by Leading Players

4. North America IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    4.1. Key Trends Analysis

    4.2. North America IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        4.2.1. ITSM

        4.2.2. ITOM

    4.3. North America IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        4.3.1. Configuration Automation and Discovery

        4.3.2. Event Management 

        4.3.3. Cloud Provisioning

        4.3.4. Workload and IT Automation

    4.4. North America IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        4.4.1. Banking, Financial Services & Insurance (BFSI)

        4.4.2. Telecom and IT

        4.4.3. Government 

        4.4.4. Healthcare/Medical/Pharmaceutical

        4.4.5. Aerospace/Defence

        4.4.6. Retail/Wholesale/Distribution

        4.4.7. Manufacturing

        4.4.8. Education

        4.4.9. Hospitality/Entertainment/Recreation/Travel

        4.4.10. Energy and Utilities

        4.4.11. Others 

    4.5. North America IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        4.5.1. U.S.

        4.5.2. Rest of North America

5. Europe IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    5.1. Key Trends Analysis

    5.2. Europe IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        5.2.1. ITSM

        5.2.2. ITOM

    5.3. Europe IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        5.3.1. Configuration Automation and Discovery

        5.3.2. Event Management 

        5.3.3. Cloud Provisioning

        5.3.4. Workload and IT Automation

    5.4. Europe IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        5.4.1. Banking, Financial Services & Insurance (BFSI)

        5.4.2. Telecom and IT

        5.4.3. Government 

        5.4.4. Healthcare/Medical/Pharmaceutical

        5.4.5. Aerospace/Defence

        5.4.6. Retail/Wholesale/Distribution

        5.4.7. Manufacturing

        5.4.8. Education

        5.4.9. Hospitality/Entertainment/Recreation/Travel

        5.4.10. Energy and Utilities

        5.4.11. Others 

    5.5. Europe IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        5.5.1. EU5 (UK, Germany, France, Italy and Spain)

        5.5.2. CIS 

        5.5.3. Rest of Europe

6. Asia Pacific IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    6.1. Key Trends Analysis

    6.2. Asia Pacific IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        6.2.1. ITSM

        6.2.2. ITOM

    6.3. Asia Pacific IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        6.3.1. Configuration Automation and Discovery

        6.3.2. Event Management 

        6.3.3. Cloud Provisioning

        6.3.4. Workload and IT Automation

    6.4. Asia Pacific IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        6.4.1. Banking, Financial Services & Insurance (BFSI)

        6.4.2. Telecom and IT

        6.4.3. Government 

        6.4.4. Healthcare/Medical/Pharmaceutical

        6.4.5. Aerospace/Defence

        6.4.6. Retail/Wholesale/Distribution

        6.4.7. Manufacturing

        6.4.8. Education

        6.4.9. Hospitality/Entertainment/Recreation/Travel

        6.4.10. Energy and Utilities

        6.4.11. Others 

    6.5. Asia Pacific IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        6.5.1. China

        6.5.2. Japan

        6.5.3. Australasia

        6.5.4. South Asia

        6.5.5. Rest of Asia Pacific

7. Middle East and Africa (MEA) IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    7.1. Key Trends Analysis

    7.2. MEA IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        7.2.1. ITSM

        7.2.2. ITOM

    7.3. MEA IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        7.3.1. Configuration Automation and Discovery

        7.3.2. Event Management 

        7.3.3. Cloud Provisioning

        7.3.4. Workload and IT Automation

    7.4. MEA IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        7.4.1. Banking, Financial Services & Insurance (BFSI)

        7.4.2. Telecom and IT

        7.4.3. Government 

        7.4.4. Healthcare/Medical/Pharmaceutical

        7.4.5. Aerospace/Defence

        7.4.6. Retail/Wholesale/Distribution

        7.4.7. Manufacturing

        7.4.8. Education

        7.4.9. Hospitality/Entertainment/Recreation/Travel

        7.4.10. Energy and Utilities

        7.4.11. Others 

    7.5. MEA IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        7.5.1. GCC Region

        7.5.2. North Africa

        7.5.3. Southern Africa

        7.5.4. Rest of Middle East and Africa

8. Latin America IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    8.1. Key Trends Analysis

    8.2. Latin America IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        8.2.1. ITSM

        8.2.2. ITOM

    8.3. Latin America IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        8.3.1. Configuration Automation and Discovery

        8.3.2. Event Management 

        8.3.3. Cloud Provisioning

        8.3.4. Workload and IT Automation

    8.4. Latin America IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        8.4.1. Banking, Financial Services & Insurance (BFSI)

        8.4.2. Telecom and IT

        8.4.3. Government 

        8.4.4. Healthcare/Medical/Pharmaceutical

        8.4.5. Aerospace/Defence

        8.4.6. Retail/Wholesale/Distribution

        8.4.7. Manufacturing

        8.4.8. Education

        8.4.9. Hospitality/Entertainment/Recreation/Travel

        8.4.10. Energy and Utilities

        8.4.11. Others 

    8.5. Latin America IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        8.5.1. Brazil

        8.5.2. Rest of Latin America

9. Company Profiles

        9.1. IBM Corporation 

            9.1.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.1.2. Market Presence, By Segment and Geography

            9.1.3. Key Developments

            9.1.4. Strategy and Historical Roadmap

            9.1.5. Revenue and Operating Profits

        9.2. Oracle Corporation

            9.2.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.2.2. Market Presence, By Segment and Geography

            9.2.3. Key Developments

            9.2.4. Strategy and Historical Roadmap

            9.2.5. Revenue and Operating Profits

        9.3. HP Inc.

            9.3.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.3.2. Market Presence, By Segment and Geography

            9.3.3. Key Developments

            9.3.4. Strategy and Historical Roadmap

            9.3.5. Revenue and Operating Profits

        9.4. Compuware Corporation

            9.4.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.4.2. Market Presence, By Segment and Geography

            9.4.3. Key Developments

            9.4.4. Strategy and Historical Roadmap

            9.4.5. Revenue and Operating Profits

        9.5. ServiceNow, Inc. 

            9.5.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.5.2. Market Presence, By Segment and Geography

            9.5.3. Key Developments

            9.5.4. Strategy and Historical Roadmap

            9.5.5. Revenue and Operating Profits

        9.6. LANDESK Software

            9.6.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.6.2. Market Presence, By Segment and Geography

            9.6.3. Key Developments

            9.6.4. Strategy and Historical Roadmap

            9.6.5. Revenue and Operating Profits

        9.7. Cherwell Software Inc.

            9.7.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.7.2. Market Presence, By Segment and Geography

            9.7.3. Key Developments

            9.7.4. Strategy and Historical Roadmap

            9.7.5. Revenue and Operating Profits

        9.8. BMC Software, Inc.

            9.8.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.8.2. Market Presence, By Segment and Geography

            9.8.3. Key Developments

            9.8.4. Strategy and Historical Roadmap

            9.8.5. Revenue and Operating Profits

        9.9. ASG Software Solutions

            9.9.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.9.2. Market Presence, By Segment and Geography

            9.9.3. Key Developments

            9.9.4. Strategy and Historical Roadmap

            9.9.5. Revenue and Operating Profits

        9.10. CA Technology, Inc.

            9.10.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.10.2. Market Presence, By Segment and Geography

            9.10.3. Key Developments

            9.10.4. Strategy and Historical Roadmap

            9.10.5. Revenue and Operating Profits

Don't Need a Global Report?

save 40%! on Country & Region specific reports

List Of Table

Table 1: Global ITOSM Market Revenue, By Type, 2015 – 2032 (US$ Bn)

Table 2: Global ITOM Market Revenue, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 3: Global ITOSM Market Revenue, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 4: North America ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 5: North America ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 6: North America ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 7: Europe ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 8: Europe ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 9: Europe ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 10: Asia Pacific ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 11: Asia Pacific ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 12: Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 13: MEA ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 14: MEA ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 15: MEA ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 16: Latin America ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 17: Latin America ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 18: Latin America ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 19: North America ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 20: Europe ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 21: Asia Pacific ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 22: MEA ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 23: Latin America ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn

More Insights, Lesser Cost (-50% off)

Insights on import/export production,
pricing analysis, and more – Only @ Fact.MR

List Of Figures

Figure 1: Global ITOSM Market Revenue, 2015–2032 (US$ Bn) and Year-on-Year Growth (%)

Figure 2: Global ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 3: Global ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 4: Global ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 5: Company Share (%)

Figure 6: North America ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 7: North America ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 8: North America ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 9: North America ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 10: Europe ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 11: Europe ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 12: Europe ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 13: Europe ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 14: Asia Pacific ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 15: Asia Pacific ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 16: Asia Pacific ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 17: Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 18: MEA ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 19: MEA ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 20: MEA ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 21: MEA ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 22: Latin America ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 23: Latin America ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 24: Latin America ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 25: Latin America ITOSM Market Share Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 26: North America ITOSM Market Share Analysis, Country Snippets, 2022 and 2032 (%)

Figure 27: Europe ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 28: Asia Pacific ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 29: MEA ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 30: Latin America ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Know thy Competitors

Competitive landscape highlights only certain players
Complete list available upon request

IT Operations and Services Management Market

Schedule a Call