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IT Operations and Services Management Market

IT Operations and Services Management Market

IT Operations and Services Management Market Analysis by Type (ITSM, ITOM), by ITOM Type (Configuration Automation and Discovery, Event Management, Cloud Provisioning), by Industry Verticals, by Region - Global Forecast 2022-2032

IT Operations and Services Management Market
FACT7289MR
  • Apr-2022
  • List of Tables : 23
  • List of Figures : 30
  • 170 Pages
  • Technology

Table of Content

1. Preface

    1.1. Research Scope

    1.2. Market Segmentation

    1.3. Research Methodology

2. Executive Summary

    2.1. Global IT Operations and Services Management Market Snapshot

    2.2. Global IT Operations and Services Management Market Revenue, 2015 – 2032 (US$ Mn) and Year-on-Year Growth (%)

3. Global IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    3.1. Key Trends Analysis

    3.2. Market Dynamics

        3.2.1. Drivers

        3.2.2. Restraints

        3.2.3. Opportunities

    3.3. Global IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        3.3.1. ITSM

        3.3.2. ITOM

    3.4. Global IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        3.4.1. Configuration Automation and Discovery

        3.4.2. Event Management 

        3.4.3. Cloud Provisioning

        3.4.4. Workload and IT Automation

    3.5. Global IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        3.5.1. Banking, Financial Services & Insurance (BFSI)

        3.5.2. Telecom and IT

        3.5.3. Government 

        3.5.4. Healthcare/Medical/Pharmaceutical

        3.5.5. Aerospace/Defence

        3.5.6. Retail/Wholesale/Distribution

        3.5.7. Manufacturing

        3.5.8. Education

        3.5.9. Hospitality/Entertainment/Recreation/Travel

        3.5.10. Energy and Utilities

        3.5.11. Others 

    3.6. Competitive Landscape

        3.6.1. Market Share of Key Players, 2015

        3.6.2. Market Positioning of Key Players, 2015

        3.6.3. Competitive Strategies Adopted by Leading Players

4. North America IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    4.1. Key Trends Analysis

    4.2. North America IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        4.2.1. ITSM

        4.2.2. ITOM

    4.3. North America IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        4.3.1. Configuration Automation and Discovery

        4.3.2. Event Management 

        4.3.3. Cloud Provisioning

        4.3.4. Workload and IT Automation

    4.4. North America IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        4.4.1. Banking, Financial Services & Insurance (BFSI)

        4.4.2. Telecom and IT

        4.4.3. Government 

        4.4.4. Healthcare/Medical/Pharmaceutical

        4.4.5. Aerospace/Defence

        4.4.6. Retail/Wholesale/Distribution

        4.4.7. Manufacturing

        4.4.8. Education

        4.4.9. Hospitality/Entertainment/Recreation/Travel

        4.4.10. Energy and Utilities

        4.4.11. Others 

    4.5. North America IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        4.5.1. U.S.

        4.5.2. Rest of North America

5. Europe IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    5.1. Key Trends Analysis

    5.2. Europe IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        5.2.1. ITSM

        5.2.2. ITOM

    5.3. Europe IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        5.3.1. Configuration Automation and Discovery

        5.3.2. Event Management 

        5.3.3. Cloud Provisioning

        5.3.4. Workload and IT Automation

    5.4. Europe IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        5.4.1. Banking, Financial Services & Insurance (BFSI)

        5.4.2. Telecom and IT

        5.4.3. Government 

        5.4.4. Healthcare/Medical/Pharmaceutical

        5.4.5. Aerospace/Defence

        5.4.6. Retail/Wholesale/Distribution

        5.4.7. Manufacturing

        5.4.8. Education

        5.4.9. Hospitality/Entertainment/Recreation/Travel

        5.4.10. Energy and Utilities

        5.4.11. Others 

    5.5. Europe IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        5.5.1. EU5 (UK, Germany, France, Italy and Spain)

        5.5.2. CIS 

        5.5.3. Rest of Europe

6. Asia Pacific IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    6.1. Key Trends Analysis

    6.2. Asia Pacific IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        6.2.1. ITSM

        6.2.2. ITOM

    6.3. Asia Pacific IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        6.3.1. Configuration Automation and Discovery

        6.3.2. Event Management 

        6.3.3. Cloud Provisioning

        6.3.4. Workload and IT Automation

    6.4. Asia Pacific IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        6.4.1. Banking, Financial Services & Insurance (BFSI)

        6.4.2. Telecom and IT

        6.4.3. Government 

        6.4.4. Healthcare/Medical/Pharmaceutical

        6.4.5. Aerospace/Defence

        6.4.6. Retail/Wholesale/Distribution

        6.4.7. Manufacturing

        6.4.8. Education

        6.4.9. Hospitality/Entertainment/Recreation/Travel

        6.4.10. Energy and Utilities

        6.4.11. Others 

    6.5. Asia Pacific IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        6.5.1. China

        6.5.2. Japan

        6.5.3. Australasia

        6.5.4. South Asia

        6.5.5. Rest of Asia Pacific

7. Middle East and Africa (MEA) IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    7.1. Key Trends Analysis

    7.2. MEA IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        7.2.1. ITSM

        7.2.2. ITOM

    7.3. MEA IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        7.3.1. Configuration Automation and Discovery

        7.3.2. Event Management 

        7.3.3. Cloud Provisioning

        7.3.4. Workload and IT Automation

    7.4. MEA IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        7.4.1. Banking, Financial Services & Insurance (BFSI)

        7.4.2. Telecom and IT

        7.4.3. Government 

        7.4.4. Healthcare/Medical/Pharmaceutical

        7.4.5. Aerospace/Defence

        7.4.6. Retail/Wholesale/Distribution

        7.4.7. Manufacturing

        7.4.8. Education

        7.4.9. Hospitality/Entertainment/Recreation/Travel

        7.4.10. Energy and Utilities

        7.4.11. Others 

    7.5. MEA IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        7.5.1. GCC Region

        7.5.2. North Africa

        7.5.3. Southern Africa

        7.5.4. Rest of Middle East and Africa

8. Latin America IT Operations and Services Management Market Analysis, 2015 – 2032 (US$ Mn)

    8.1. Key Trends Analysis

    8.2. Latin America IT Operations and Services Management Market Analysis, By Type, 2015 – 2032 (US$ Mn)

        8.2.1. ITSM

        8.2.2. ITOM

    8.3. Latin America IT Operations Management Market Analysis, By ITOM Type, 2015 – 2032 (US$ Mn)

        8.3.1. Configuration Automation and Discovery

        8.3.2. Event Management 

        8.3.3. Cloud Provisioning

        8.3.4. Workload and IT Automation

    8.4. Latin America IT Operations and Services Management Market Analysis, By Industry Vertical, 2015 – 2032 (US$ Mn)

        8.4.1. Banking, Financial Services & Insurance (BFSI)

        8.4.2. Telecom and IT

        8.4.3. Government 

        8.4.4. Healthcare/Medical/Pharmaceutical

        8.4.5. Aerospace/Defence

        8.4.6. Retail/Wholesale/Distribution

        8.4.7. Manufacturing

        8.4.8. Education

        8.4.9. Hospitality/Entertainment/Recreation/Travel

        8.4.10. Energy and Utilities

        8.4.11. Others 

    8.5. Latin America IT Operations and Services Management Market Analysis, By Country, 2015 – 2032 (US$ Mn)

        8.5.1. Brazil

        8.5.2. Rest of Latin America

9. Company Profiles

        9.1. IBM Corporation 

            9.1.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.1.2. Market Presence, By Segment and Geography

            9.1.3. Key Developments

            9.1.4. Strategy and Historical Roadmap

            9.1.5. Revenue and Operating Profits

        9.2. Oracle Corporation

            9.2.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.2.2. Market Presence, By Segment and Geography

            9.2.3. Key Developments

            9.2.4. Strategy and Historical Roadmap

            9.2.5. Revenue and Operating Profits

        9.3. HP Inc.

            9.3.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.3.2. Market Presence, By Segment and Geography

            9.3.3. Key Developments

            9.3.4. Strategy and Historical Roadmap

            9.3.5. Revenue and Operating Profits

        9.4. Compuware Corporation

            9.4.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.4.2. Market Presence, By Segment and Geography

            9.4.3. Key Developments

            9.4.4. Strategy and Historical Roadmap

            9.4.5. Revenue and Operating Profits

        9.5. ServiceNow, Inc. 

            9.5.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.5.2. Market Presence, By Segment and Geography

            9.5.3. Key Developments

            9.5.4. Strategy and Historical Roadmap

            9.5.5. Revenue and Operating Profits

        9.6. LANDESK Software

            9.6.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.6.2. Market Presence, By Segment and Geography

            9.6.3. Key Developments

            9.6.4. Strategy and Historical Roadmap

            9.6.5. Revenue and Operating Profits

        9.7. Cherwell Software Inc.

            9.7.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.7.2. Market Presence, By Segment and Geography

            9.7.3. Key Developments

            9.7.4. Strategy and Historical Roadmap

            9.7.5. Revenue and Operating Profits

        9.8. BMC Software, Inc.

            9.8.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.8.2. Market Presence, By Segment and Geography

            9.8.3. Key Developments

            9.8.4. Strategy and Historical Roadmap

            9.8.5. Revenue and Operating Profits

        9.9. ASG Software Solutions

            9.9.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.9.2. Market Presence, By Segment and Geography

            9.9.3. Key Developments

            9.9.4. Strategy and Historical Roadmap

            9.9.5. Revenue and Operating Profits

        9.10. CA Technology, Inc.

            9.10.1. Company Details (HQ, Foundation Year, Employee Strength)

            9.10.2. Market Presence, By Segment and Geography

            9.10.3. Key Developments

            9.10.4. Strategy and Historical Roadmap

            9.10.5. Revenue and Operating Profits

Know More Details About the Report

List of Tables

Table 1: Global ITOSM Market Revenue, By Type, 2015 – 2032 (US$ Bn)

Table 2: Global ITOM Market Revenue, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 3: Global ITOSM Market Revenue, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 4: North America ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 5: North America ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 6: North America ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 7: Europe ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 8: Europe ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 9: Europe ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 10: Asia Pacific ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 11: Asia Pacific ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 12: Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 13: MEA ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 14: MEA ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 15: MEA ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 16: Latin America ITOSM Market Share Analysis, By Type, 2015 – 2032 (US$ Bn)

Table 17: Latin America ITOM Market Share Analysis, By ITOM Type, 2015 – 2032 (US$ Bn)

Table 18: Latin America ITOSM Market Analysis, By Industry Verticals, 2015 – 2032 (US$ Bn)

Table 19: North America ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 20: Europe ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 21: Asia Pacific ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 22: MEA ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn)

Table 23: Latin America ITOSM Market Analysis, By Country Snippets, 2015 – 2032 (US$ Bn

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List of Figures

Figure 1: Global ITOSM Market Revenue, 2015–2032 (US$ Bn) and Year-on-Year Growth (%)

Figure 2: Global ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 3: Global ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 4: Global ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 5: Company Share (%)

Figure 6: North America ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 7: North America ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 8: North America ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 9: North America ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 10: Europe ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 11: Europe ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 12: Europe ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 13: Europe ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 14: Asia Pacific ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 15: Asia Pacific ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 16: Asia Pacific ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 17: Asia Pacific ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 18: MEA ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 19: MEA ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 20: MEA ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 21: MEA ITOSM Market Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 22: Latin America ITOSM Market Revenue, 2022 and 2032 (US$ Bn) and Y-o-Y Growth (%)

Figure 23: Latin America ITOSM Market Share Analysis, By Type, 2022 and 2032 (%)

Figure 24: Latin America ITOM Market Share Analysis, By ITOM Type, 2022 and 2032 (%)

Figure 25: Latin America ITOSM Market Share Analysis, By Industry Verticals, 2022 and 2032 (%)

Figure 26: North America ITOSM Market Share Analysis, Country Snippets, 2022 and 2032 (%)

Figure 27: Europe ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 28: Asia Pacific ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 29: MEA ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Figure 30: Latin America ITOSM Market Share Analysis, By Country Snippets, 2022 and 2032 (%)

Global IT Operations and Services Management Market- Scope of Report

A recent study by Fact.MR on the global IT operations and services management market offers a 10-year forecast for 2022 to 2032. The study analyzes crucial trends that are currently determining the growth of the market. This report explicates vital dynamics, such as the drivers, restraints, and opportunities for key market players along with key stakeholders as well as emerging players associated with ITSM services.

The study also provides the dynamics responsible for influencing the future status of the global IT operations and services management market over the forecast period. A detailed assessment of value chain analysis, business execution, and supply chain analysis across regional markets has been covered in the report.

A list of prominent companies operating in the global IT operations and services management market, along with their product portfolios, key strategies, and SWOT analysis, enhances the reliability of this comprehensive research study.

Report Summary

The study offers a comprehensive analysis of diverse features, including production capacities, demand, product developments, revenue generation, and sales of ITSM services across the globe.

A comprehensive estimate on the market has been provided through an optimistic as well as a conservative scenario, taking into account the sales of ITSM services during the forecast period. Price point comparison by region with the global average price is also considered in the study.

Analysis on Market Size Evaluation

The market has been analyzed for each segment in terms of volume (‘000 Units) and value (US$ Mn).

Estimates at global and regional levels for ITSM services are available in terms of “US$ Mn” for value and in “‘000 Units” for volume. A Y-o-Y growth contrast on prominent market segments, along with market attractiveness evaluation, has been incorporated in the report. Furthermore, absolute dollar opportunity analysis of all the segments adds prominence to the report. Absolute dollar opportunity plays a crucial role in assessing the level of opportunity that a manufacturer/distributor can look to achieve, along with identifying potential resources, considering the sales and distribution perspective in the global IT operations and services management market.

Inspected Assessment on Regional Segments

Key sections have been elaborated in the report, which have helped deliver projections on regional markets. These chapters include regional macros (political, economic, and business environment outlook), which are expected to have a momentous influence on the growth of the global IT operations and services management market during the forecast period.

Country-specific valuation on demand for ITSM services has been offered for each region, along with market scope estimates and forecasts, price index, and impact analysis of the dynamics of prominence in regions and countries. For all regional markets, Y-o-Y growth estimates have also been incorporated in the report.

Detailed breakup in terms of value & volume for emerging countries has also been included in the report.

In-depth Analysis on Competition

The report sheds light on leading players of the global IT operations and services management market along with their detailed profiles. Essential and up-to-date data related to market performers who are principally engaged in offering ITSM services have been brought with the help of a detailed dashboard view. Market share analysis and comparison of prominent players provided in the report permit report readers to take preemptive steps in advancing their businesses.

Company profiles have been included in the report, which includes essentials such as product portfolios and key strategies, along with an all-inclusive SWOT analysis on each player. Company presence is mapped and presented through a matrix for all the prominent players, thus providing readers with actionable insights, which helps in thoughtfully presenting the market status, and predicting the competition level in the global IT operations and services management market.

- FAQs -

The global IT operations and services management market is expected at US$ 53.2 Billion from 2022-to 2032.
The U.S is anticipated at US$ 12.9 Billion by 2032 in the IT operations and services management industry
According to Fact.MR, China is expected to exhibit a CAGR of 6.8% from 2022-2032
The market for IT operations and services management is expected to procure US$ 27.8 Billion by 2022
The projected market value of Brazil is US$ 8 Billion by 2032, according to Fact.MR
The ITOM segment is anticipated to exhibit a growth rate of 6% from 2022-to 2032
The anticipated CAGR of the market from 2015 to 2021 was 7.1%
Australia is anticipated to US$ 1.6 Billion by 2022-2032

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What research methodology is followed by Fact.MR?

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