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Public Safety Software Market

Public Safety Software Market

Public Safety Software Market Forecast, Trend Analysis & Competition Tracking - Global Market insights 2021 to 2031

Public Safety Software Market
  • Mar-2021
  • List of Tables : 136
  • List of Figures : 102
  • 170 Pages
  • Technology

About the Report

With growing number of cyber-crimes, threats, and attacks, safety and security of crucial public information has become a point of concern for law enforcement agencies. Increase in awareness is driving the sales of various public safety solutions such as computer-aided dispatch solutions, jail management systems, and record management solutions, to name a few, with robust growth projected for North America, Europe, APEJ, and Japan over the coming years.

The latest edition of the ‘public safety software’ market study by Fact.MR provides an up-to-date analysis of this industry, with special emphasis on its driving & restraining factors, and impact of the COVID-19 pandemic on the demand-supply trajectories for the forecast period of 2021 to 2031. The report also provides insights on new market trends and strategies being adopted by leading players as well as new entrants in this space.

Historical Vs. Future Outlook of Public Safety Software

With fast-paced digitization, requirement for public safety solutions has increased significantly in the past years. Increase in cyber security threats, terrorist attacks, and natural calamities has fuelled sales of various public safety solutions such as mobile police software solutions, court management solutions, and scheduling solutions. Additionally, increasing mergers and agreements between vendors and technology partners in the public safety software industry has boosted sales during the last 5 years from 2016 to 2020.

While technical advancements are favoring public safety software providers, growing inclination for cloud-based solutions is changing the market outlook around the globe. Various campaigns and initiatives taken up by governmental and non-profit organizations in order to prevent cyber-crimes are propelling demand for public safety software. According to Fact.MR, the global public safety software market is set to race ahead at close to 30% CAGR through 2031.

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How are Rising Cyber Threats Boosting Demand for Public Safety Software?

In order to efficiently prevent and handle numerous cyber threats & attacks and risks associated with natural disasters, requirement for permit and license administration solutions, court management solutions, and other public safety software solutions is skyrocketing.

As per data revealed in a report by the European Union (EU), three-quarter of EU citizens use the Internet every day, while 76% of Europeans are aware of cyber-attacks and the risks attached. In order to take preventive measures against such attacks, the European Union has developed a comprehensive cybersecurity policy, which includes a cybersecurity law designed to enhance Europe’s cyber-resilience and a permanent EU Agency for cyber-security. This European Cybercrime Centre (EC3) helps EU countries to investigate online crimes and dismantle criminal networks. Such initiatives have significant contribution in raising the revenue of public safety software solution providers across the globe.

What are the Key Challenges Faced by Public Safety Solution Providers?

While public safety software solutions are being adopted widely across the world, installation, maintenance, and updating require expert knowledge and additional costs. Furthermore, lack of operational knowledge can be disastrous for the safety and security of confidential information.

Further, there is still lack of enough awareness among people regarding the need for public safety software solutions, which often works as a constraint for stakeholders in this industry. However, with initiatives to spread awareness and efforts put in by manufacturers to produce more cost-effective public safety software solutions, these restraining factors are expected to get negated in the near future.

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Country-Wise Analysis

Why Does the United States Lead the Market for Public Safety Software?

The United Sales is the leading country in the world’s largest public safety software industry - North America, and is projected to dominate over the forecast period. Growing cases of cyber-crimes coupled with highly advanced public safety software solution providers is bolstering growth in the U.S.

According to a report titled “2019 Internet Crime Report”, published by the Internet Crime Complaints Center (IC3), in the U.S., IC3 received a total of 467,361 complaints with reported losses exceeding US$ 3.5 billion. As per the report, the most prevalent crime crimes reported were phishing/vishing/smishing/pharming, non-payment/non-delivery, exortion, and personal data breach. As such, public safety software solution providers are eyeing the U.S. in order to increase their sales footprint.

How Big is the Opportunity in Germany?

Presently, Germany is the epicenter of the European public safety software industry, and is expected to remain in this position through the forecast period. Increase in inclination by end-use industries such as law enforcement agencies, courts, prosecutors, and others towards cloud-based public safety software solutions is spurring growth in Germany.

As stated by the Federal Office for Information Security (BSI), in Germany, cloud computing is one of the most important fields of digitization, while with cloud computing compliance criteria catalogue (‘c5’), BSI wants to promote and support cyber security in this area with baseline requirements. This depicts the new opportunities awaiting public safety software solution providers in the country.

What’s Propelling Demand for Public Safety Software in China?

China, being at the forefront of the world’s fastest-growing public safety software industry - Asia Pacific, is expected to witness impressive growth throughout the forecast period. Backed by highly developed software solution providers and well-developed key end-use industries, China is the hotspot in this space.

According to a report titled “China 2020 Crime & Safety Report”, published by the OSAC Government on 17th June 2020, the U.S. Department of State has assessed Shanghai as a low-threat location for crime, owing to high awareness and adoption of required safety measures. Also, the Government of China has publicly declared that it regularly monitors private email and Internet browsing through cooperation with limited number of Internet Service Providers (ISPs) and wireless providers operating in China, along with adopting required public safety solutions.

Why are Market Stakeholders Targeting Japan?

Japan has emerged highly lucrative for public safety software, owing to increase in cases of cyber-attacks. Additionally, several initiatives taken by key end-use industries such as municipal police departments, law enforcement agencies, and others are boosting sales in the country.

As stated in a report published by the National Policy Agency (NPA) on 4th February 2021, cybercrime cases in Japan increased more than 4% in 2020, with the number of suspicious Internet connection attempts detected by police rising more than 55% to a daily average of 6,506.4 per IP address. This represents the growing opportunities for public safety software solution providers in Japan.

Category-Wise Insights

Why are Computer-aided Public Safety Solutions the Most Sought-after?

Presently, computer-aided dispatch solutions is the leading solution, and is expected to sustain its position over the coming years. This solution type has a lot of advantages, such as-

  • Efficiently interact with different prism’s software solutions
  • Highly useful in prioritizing and recording incident calls
  • Can identify the status and location of responders in the field

As a result, these solutions have high requirement across diverse end-use industries.

Other key segments in terms of solution are jail management solutions, incident management solutions, mobile police software solutions, court management solutions, reporting solutions, record management solutions, scheduling solutions, permit and license administration solutions, and others.

Which End-use Segment is Expected to Lead the Market?

Currently, law enforcement agencies are the main end users of public safety software solutions. Increase in cyber-attacks by terrorists, data stealing, and natural calamities have compelled law enforcement agencies to adopt stringent laws along with public safety software solutions. As a result, this segment is exhibiting hegemony in terms of end user.

Other key end users fuelling the sales of public safety software solutions are municipal police departments, courts, prosecutors, marshals & fire departments, and district attorneys.

Why is Cloud-based Deployment Gaining Traction in Public Safety Software?

Presently, cloud-based deployment of public safety software is leading in the market, followed by on-premise deployment, and is likely to remain in this position throughout the forecast period. Cloud-based has a lot of advantages over conventional deployment such as-

  • Reduced cost by utilizing the resources of cloud computing service providers
  • Cloud infrastructure support environmental proactivity
  • Capability of providing optimum safety and security

An Adaptive Approach to Modern-day Research Needs

Competitive Landscape

The global public safety software market is flourishing on the back of top players, making the competition even fiercer for them. In order to leverage new opportunities, key market players are diversifying their products. For instance,

  • PTS Solutions, Inc. launched its new PTS Incident Solutions Police Software, which is a powerful law enforcement software solution used in the office and at the scene on laptops, in 2015.
  • IBM Corporation launched its new Public Safety Cloud and AI-Driven Digital Policing Platform, a couple of years back.

Report Scope



Forecast Period


Historical Data Available for


Market Analysis

USD Million for Value

Key Regions Covered

  • North America
  • Latin America
  • Europe
  • South Asia
  • East Asia
  • Middle East & Africa
  • Oceania

Key Countries Covered

  • US
  • Canada
  • Germany
  • U.K.
  • France
  • Italy
  • Spain
  • Poland
  • Russia
  • China
  • Japan
  • South Korea
  • India
  • Thailand
  • Malaysia
  • Vietnam
  • Indonesia
  • Australia
  • New Zealand
  • GCC Countries
  • Turkey
  • Northern Africa
  • South Africa

Key Market Segments Covered

  • Solution
  • End User
  • Deployment
  • Region

Key Companies Profiled

  • Spillman Technology, Inc.
  • DF Labs SPA
  • IBM Corporation
  • Abbott Laboratories
  • Wynyard Group
  • IntelliChoice Inc.
  • Tyler Technologies, Inc.
  • SysTools Software Pvt Limited
  • PTS Solutions, Inc.
  • Envisage Technologies LLC
  • Saltus Technologies
  • Market Forecasts
  • Brand Share Analysis
  • Competition Intelligence
  • DROT Analysis
  • Market Dynamics
  • Challenges
  • Strategic Growth Initiatives
Customization & Pricing

Available upon Request

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Segmentation by Category

  • Solution

    • Computer Aided Dispatch Solutions
    • Jail Management Solutions
    • Incident Management Solutions
    • Mobile Police Software Solutions
    • Court Management Solutions
    • Reporting Solutions
    • Record Management Solutions
    • Scheduling Solutions
    • Permit and License Administration Solutions
    • Other Solutions
  • End User

    • Law Enforcement Agencies
    • Municipal Police Departments
    • Courts
    • Prosecutors
    • Marshals and Fire Departments
    • District Attorneys
    • Others
  • Deployment

    • On-premise
    • Cloud-based
  • Region

    • North America
    • Latin America
    • Europe
    • Middle East and Africa (MEA)
    • East Asia
    • South Asia
    • Oceania

Public Safety Software Market - Scope of Report

A recent study by Fact.MR on the public safety software market offers a 10-year forecast from 2021 to 2031. The study analyzes crucial trends that are currently determining market growth. This report explicates on vital dynamics, such as the drivers, restraints, and opportunities for key market players along with key stakeholders and emerging players associated with public safety software. The study also provides the dynamics that are responsible for influencing the future status of the market over the forecast period.

A detailed assessment of the value chain analysis, business execution, and supply chain analysis across regional markets has been covered in the report. A list of prominent companies operating in the public safety software market, along with their product portfolios, enhances the reliability of this comprehensive research study.

Report Summary

The study offers comprehensive analysis on diverse features, including demand, product development, revenue generation, and sales of public safety software across the globe.

A comprehensive estimate on the market has been provided through an optimistic as well as a conservative scenario, taking into account sales during the forecast period. Price point comparison by region with global average price is also considered in the study.

Key Questions Answered in Report

  • Which are the most lucrative markets for public safety software?
  • Which factors will impact demand for public safety software?
  • How will changing trends impact the strategies of market players?
  • How can market players capture the low-hanging opportunities across regions?
  • Which companies are leading the public safety software market?
  • What are the winning strategies of stakeholders in the public safety software landscape?

Inspected Assessment on Regional Segments

Key sections have been elaborated in the report, which have helped deliver projections on regional markets. These chapters include regional macros (political, economic, and business environment outlook), which are expected to have a momentous influence on the growth of the market during the forecast period.

Country-specific valuation on demand for public safety software and products has been offered for each regional market, along with market scope estimates and forecasts, price index, and impact analysis of the dynamics of prominence in regions and countries. For all regional markets, Y-o-Y growth estimates have also been incorporated in the report.

Detailed breakup in terms of value for emerging countries has also been included in the report.

Research Methodology

In Fact.MR’s study, a unique research methodology is utilized to conduct extensive research on the growth of the public safety software market, and reach conclusions on the future growth parameters of the market. This research methodology is a combination of primary and secondary research, which helps analysts ensure the accuracy and reliability of the drawn conclusions.

Secondary resources referred to by analysts during the preparation of the market study include statistics from governmental organizations, trade journals, white papers, and internal and external proprietary databases. Analysts have interviewed senior managers, product portfolio managers, CEOs, VPs, marketing/product managers, and market intelligence managers, all of whom have contributed to the development of the research report as a primary resource.

- FAQs -

Some of the top companies providing public safety software are Spillman Technology, Inc., DF Labs SPA, IBM Corporation, and Saltus Technologies.

The United States, Germany, China, the United Kingdom, Japan, Canada, and a few others are lucrative markets for public safety software, and are expected to do well throughout the forecast period.

Presently, computer-aided dispatch solutions are the mostly sought-after, and are expected to keep leading over the next ten years.

Presently, law enforcement agencies, municipal police departments, and courts are the key end users of public safety software, and are anticipated to drive demand growth over the coming years.

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Is the market research conducted by Fact.MR?

Yes, the report has been compiled by expert analysts of Fact.MR, through a combination of primary and secondary research. To know more about how the research was conducted, you can speak to a research analyst.

What research methodology is followed by Fact.MR?

Fact.MR follows a methodology that encompasses the demand-side assessment of the market, and triangulates the same through a supply-side analysis. This methodology is based on the use of standard market structure, methods, and definitions.

What are the sources of secondary research?

Fact.MR conducts extensive secondary research through proprietary databases, paid databases, and information available in the public domain. We refer to industry associations, company press releases, annual reports, investor presentations, and research papers. More information about desk research is available upon request.

Who are the respondents for primary research?

Fact.MR speaks to stakeholders across the spectrum, including C-level executives, distributors, product manufacturers, and industry experts. For a full list of primary respondents, please reach out to us.

Is a sample of this report available for evaluation?

Yes, you can request a sample, and it will be sent to you through an email.