Appointment Scheduling Software Market Overview
The global appointment scheduling software market is expected to witness escalating growth in the coming years, mainly as a result of increasing digitization. Rise in smartphones and growing Internet users due to affordable connectivity are primary factors boosting the expansion of the appointment scheduling software market size.
Businesses realize the opportunity of connecting the young generation and adopting online platforms such as appointment booking and scheduling software. Industries are increasingly adopting these management solutions as they provide convenience in client management, time management, and answering services, thus increasing productivity. Advancements in technology such as artificial intelligence and machine learning are anticipated to provide significant growth opportunities to this sector, projected to expand at a CAGR of nearly 10% from 2020 to 2030.
Appointment Scheduling Software Market Insights by Deployment Model
Advancing IT industry and increasing digitalization have resulted in opening up numerous market opportunities for cloud services. With numerous advantages such as pay-as-you-go, auto provisioning, scaling, and descaling, the cloud deployment model is poised to gain traction in the years to come.
Furthermore, availability of service models such as IaaS, PaaS, and SaaS has provided various options for service providers to integrate their services. The market for cloud-based deployment appointment scheduling software is poised to account for more than three-fourth of the total market share by 2030-end. However, the market for on-premise deployment-based appointment scheduling is expected to create an absolute $ opportunity of US$ 50 Mn over the forecast period.
Appointment Scheduling Software Market Insights by Subscription Model
The choice of opting for a desired subscription model depends on the number of employees who are going to have to interact with these software. Furthermore, the choice of subscription model also depends on the time frame of paid services.
The availability of leading software service provides across web-based and application platforms has been of particular significance. This is not only catering to the demand in developing countries from tier-I and tier-II cities but has also penetrated new demographics. Annual-based subscription models for appointment scheduling software are set to grow at an impressive CAGR of 10.5% from 2020-2030. However, monthly-based subscription models are expected to lose 180 BPS by 2030.
Appointment Scheduling Software Market Insights by End Use Vertical
Corporate buyers for appointment scheduling software are expected to account for nearly two-third of the market share by 2030-end. With increasing number of education and healthcare institutes, the need for better customer management will boost sales. Surge in promotional activities has led to mounting number of retail buyers.
The retail vertical for appointment scheduling software is poised to expand at a CAGR of 9% during 2020-2030. The beauty and wellness vertical is projected to gain momentum and create an absolute $ opportunity of US$ 17 Mn during the forecast period. This vertical is estimated to account for 4% revenue share of the global market by 2030-end.
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Regional Outlook of Appointment Scheduling Software Market
North America is seen as the most lucrative region with the highest appointment scheduling software market share, backed by strong growth of the retail and corporate sectors in the U.S. and Canada. Regional trends and regulatory policies play an important role in the development of North America’s market. In particular, the U.S. appointment scheduling software market is poised to expand at a CAGR of 10.5%, and create absolute $ opportunity of US$ 260 Mn over the forecast period.
Key companies active in the appointment scheduling software market are increasingly viewing North America and East Asia from a target market perspective, on the back of increasing popularity of software services in these region. Furthermore, Europe is expected to create an absolute $ opportunity of US$ 85 Mn by 2030. However, the Asia Pacific region is seen as an emerging market with increasing popularity of cloud services in China, South Korea, Japan, Australia, New Zealand, and India.
Appointment Scheduling Software Market: Competitive Analysis
Prominent market players such as Mindbody Inc., Square, Inc., Calendly LLC, Setmore, Squarespace Inc., StormSource LLC, 10to8 Ltd., Waffor Retail Solutions Pvt. Ltd., ParamInfo, and Melian Labs Inc. are focusing on service innovation and acquisition activities to gain significant share in the appointment scheduling software market.
For instance, in 2020, Square Inc. acquired Dessa, a company building machine learning applications. This acquisition is aimed to further develop machine learning capabilities, strengthen products, and eventually bring benefits to the company’s clients around the world.
In 2019, Vista Equity Partners acquired Mindbody. This acquisition will help the organization accelerate growth and serve customers and partners better than before. It begins the next phase of Mindbody's growth by combining its products and industry leadership with Vista's unique investments and operating model for SaaS companies.
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COVID-19 Impact on Appointment Scheduling Software Market
The spread of coronavirus has crippled the entire world. Nearly all countries have imposed lockdowns and strict social distancing measures. This has resulted in disruptions of supply chains. However, increasing concerns with respect to social distancing and emergence of the work from home culture have given a boost to digital products and services over this period of time. This has resulted in accelerating the demand for appointment scheduling software across the world.
The Analyst’s Viewpoint
“The appointment scheduling software market will continue to witness strong growth, as an aftereffect of the advancing IT industry, and strive to provide better customer experience by end-use industries.”
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Appointment Scheduling Software Market: Scope of the Report
Fact.MR published an exclusive forecast report on the appointment scheduling software market for the period of 2020-2030. The foremost objective of the report is to pitch spearhead insights on the market scenario, demand generators, and technological advancements in the appointment scheduling software market. Also, the appointment scheduling software market study addresses key dynamics that are expected to diversify the adoption and future prominence of appointment scheduling software.
The report on the appointment scheduling software market begins with an executive overview, in which, product definition has been provided. The report further proceeds with the taxonomy of the appointment scheduling software market, elaborating on key segments. Also, the report outlines visionary insights on the dynamics of the appointment scheduling software market, including the drivers, restraints, opportunities, trends, and pricing analysis, along with key buying factors.
Appointment Scheduling Software Market: Segmentation
Fact.MR has studied the appointment scheduling software market with detailed segmentation on the basis of deployment model, subscription model, enterprise size, vertical, and region.
- Large Enterprises
- Small & Medium Enterprises
- Beauty & Wellness
- North America
- Latin America
- East Asia
- South Asia
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Is the market research conducted by Fact.MR?
Yes, the report has been compiled by expert analysts of Fact.MR, through a combination of primary and secondary research. To know more about how the research was conducted, you can speak to a research analyst.
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Fact.MR follows a methodology that encompasses the demand-side assessment of the market, and triangulates the same through a supply-side analysis. This methodology is based on the use of standard market structure, methods, and definitions.
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Fact.MR conducts extensive secondary research through proprietary databases, paid databases, and information available in the public domain. We refer to industry associations, company press releases, annual reports, investor presentations, and research papers. More information about desk research is available upon request.
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