Appointment Scheduling Software Market

Appointment Scheduling Software Market By Deployment Model (Cloud-based, On-premise), By Subscription Model (Monthly, Quarterly, Half-yearly, Annual), By Enterprise Size (Large, Small & Medium Enterprises), By Vertical, By Region - Global Market Insights 2022-2032

Analysis of Appointment Scheduling Software market covering 30 + countries including analysis of US, Canada, UK, Germany, France, Nordics, GCC countries, Japan, Korea and many more

Appointment Scheduling Software Market Outlook (2022-2032)

The global appointment scheduling software market has reached a valuation of US$ 393.4 million in 2022 and is expected to progress at a CAGR of 9.7% to reach US$ 992.6 million by the end of 2032.

Sales of appointment scheduling software in large enterprises firms grow by 2.6X by end of 2032.

Report Attributes


Appointment Scheduling Software Market Size (2021A)

US$ 359.4 million

Estimated Market Value (2022E)

US$ 393.4 million

Forecasted Market Value (2032F)

US$ 992.6 million

Global Market Growth Rate (2022-2032)

9.7% CAGR

North America Market Share (2021)


North America Market Value (US$ Mn), 2022

US$ 214.4 million

Europe Market Share (%), 2022


Europe Market Value (US$ Mn), 2022

US$ 71.2 million

China Market Share (%), 2022

~ 1.4%

China Market Value (US$ Mn)

US$ 27.9 million

Market Share of Top 3 Countries


Key Companies Profiled

  • Square, Inc.
  • Waffor Retail Solutions Pvt. Ltd.
  • Mindbody, Inc.
  • Squarespace Inc.
  • 10to8 Ltd.
  • Calendly LLC
  • StormSource LLC
  • ParamInfo
  • Melian Labs Inc.
  • Appointy Software Inc.
  • Time Trade System Inc.
  • Coconut software Corporation
  • Setmore
  • GigaBook
  • vCita Inc.
  • Schedulicity Inc.

Know thy Competitors

Competitive landscape highlights only certain players
Complete list available upon request

Sales Analysis of Appointment Scheduling Software (2017-2021) Vs. Market Outlook (2022-2032)

In the upcoming years, the market for appointment scheduling software is anticipated to expand significantly, largely as a result of rising digitization. The market for appointment scheduling software is expanding owing to factors such as the rise in smartphones and the increase in internet users brought on by more affordable and grass root level connectivity.

Businesses are adopting online platforms like appointment scheduling and booking software as a way to connect with the more diverse customers. As it offers benefits in client management, time management, and answering services, these management solutions are being adopted by industries at an increasing rate. This in turn boosts productivity of not only organization but also of customer or user. This industry is expected to experience significant growth opportunities as a result of technological advancements like artificial intelligence and machine learning, which are expected to see a CAGR of 9.7% between 2022 and 2032.

  • Short Term (2022 Q2 to 2025): Increasing digitalization and software integrated services will positively impact appointment scheduling software market growth.
  • Medium Term (2025-2028): U.S. and Europe are projected to witness comparatively high appointment scheduling software demand due to increased number of firms and modernization.
  • Long Term (2028-2032): Integration of machine learning and artificial intelligence to open opportunities for appointment scheduling software market.

From 2017 to 2021, the global market for appointment scheduling software registered a CAGR of 9.5%. Fact.MR, a market research and competitive intelligence provider, reveals that the market will exhibit growth at 9.7% CAGR between 2022 and 2032.

Appointment scheduling software market forecast by Fact.MR

Market share analysis of appointment scheduling software based on vertical and region is provided in the above image. Under the vertical segment, corporate sub-segment dominates with 61.3% market share in 2022.

What’s Driving High Demand for Appointment Scheduling Software across Regions?

Increasing Urbanization and Software Integrated Services to Boost Appointment Scheduling Software Market”

The increasing digitization and the growing trend towards adopting and using more digital means for communication, and others are boosting the growth of the market. The inclination towards the app-based culture i.e. increasing utilization of apps by users to perform day to day activities is boosting the growth of the market.

Improved technologies are making the process simplified and automated like with the utilization of appointment scheduling software. The availability of additional functionalities such as time to time reminder for appointments, employee and customer management, schedule integration, payment processing, revenue processing, mobile connectivity, and calendar integration.

Moreover, increasing digitization and advancements are enabling the use of this scheduling software across different sectors and verticals. These added functionality and integration with other services are driving the demand for the appointment scheduling software market.

“Advancing Rate of Adoption for Client Management Software to Drive Appointment Scheduling Software Market”

The technology has greatly increased how businesses are carried today and operations are performed. Remote working of employees from any corner has led to company focus shift to cloud-based systems and client management systems. These systems enable the company to access information on hands across different platforms from anywhere.

Moreover, globalization has increased number of the small and medium enterprises that have led to more demand for these systems thus driving the market. Increased financial resources for companies, increasing demand for management software, and increasing adoption by small and medium-sized enterprises are driving the growth of the appointment scheduling software market.

This technology-enabled transformation will enable companies to pursue new revenue streams, increase profit margins, and develop competitive strategies.

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What Do Appointment Scheduling Software Market Players Need to Watch Out for?

“Low Investment in Appointment Scheduling Software Can Hamper the Market Growth”

Investments and funding are very important for any business to grow at considerably high rate. If market players do not have sufficient funding and investment, then it could restrain overall growth of the market.

Key players in Appointment Scheduling Software Market have not been able to gain large amount of funding or investment in last few years. Therefore, this is restricting the market players from spending more amount in product and service development and innovation activities.

Investors are investing fewer amounts as compare to size of the company. If market players continued to gain low funding and investments, then the growth of overall market will experience stunt growth.

Country-wise Insights

What Will Drive in the US Appointment Scheduling Software Demand?

Due to the robust growth of the corporate and retail sectors in the United States, North America is regarded as the most lucrative region with the highest market share for appointment scheduling software. The development of the North American market is significantly influenced by regional trends and governmental regulations.

A particular market that is expected to grow at a CAGR of 10.1% over the forecast period and US appointment scheduling software market, which is expected to generate an absolute $ opportunity of US$ 373.2 million.

On account of the rising popularity of software services in these regions, major companies operating in the appointment scheduling software market are increasingly considering North America as target markets.

Why China’s Appointment Scheduling Software Market Expected to Grow?

In China, the increasing popularity of cloud services is an emerging market which is expected to grow at a CAGR of 10.3%. The development of the Chinese market is significantly influenced by regional trends and governmental regulations. The growing adoption of cloud-based solutions by enterprises of all sizes to improve their services is anticipated to drive the growth of the appointment scheduling software market in China.

China is expected to hold the largest market share of the appointment scheduling software over the forecast period in East Asia.

Category-wise Insights

Why is Annual-based Subscription Model in Appointment Scheduling Software a Driving Segment?

The number of employees who will be required to use this software will determine which subscription model is preferred. Additionally, the duration of paid services affects the subscription model choice.

It has been especially important that top software service providers are accessible across web-based and application platforms. This has reached new demographics in addition to meeting the demand from Tier I and Tier II cities in developing countries.

Owing to the above facts, annual-based subscription models for appointment scheduling software are anticipated to expand at a remarkable CAGR of 10.4% between 2022 and 2032.

What is Appointment Scheduling Software Market Scenario Being Led by Corporate Vertical?

Corporate buyers for appointment scheduling software are expected to account for nearly two-third of the market share by 2032-end. The demand for better customer management will increase sales as there are more and more number of corporate institutions looking to streamline the customer relations. An increase in promotional efforts has resulted in an increase in corporate buyers.

Between 2022 and 2032, the retail sector for appointment scheduling software is anticipated to grow at a CAGR of 10.2%. The beauty and wellness vertical is projected to gain momentum and create an absolute $ opportunity of US$ 415.2 million during the forecast period.

Competitive Landscape

Prominent Appointment Scheduling Software market players are Square, Inc., Waffor Retail Solutions Pvt. Ltd., Mindbody, Inc., Squarespace Inc., 10to8 Ltd., Calendly LLC, StormSource LLC, ParamInfo, Melian Labs Inc., Appointy Software Inc., Time Trade System Inc., Coconut software Corporation, Setmore, GigaBook, vCita Inc., Schedulicity Inc.

The low investment in appointment scheduling software market can be a significant bottleneck in the development of market. Major market players are working to bring advanced technology to the market. Thus, this has enabled the market grow in upward direction over the assessment period between 2022-2032.

Some of the key developments are:

  • In 2020, Square Inc. acquired Dessa, a company building machine learning applications. This acquisition is aimed to further develop machine learning capabilities, strengthen products, and eventually bring benefits to the company’s clients around the world.
  • In 2019, Vista Equity Partners acquired Mindbody. This acquisition will help the organization accelerate growth and serve customers and partners better than before. It begins the next phase of Mindbody's growth by combining its products and industry leadership with Vista's unique investments.

Fact.MR has provided detailed information about the price points of key market players of appointment scheduling software positioned across regions, sales growth, offering, and speculative technological expansion, in the recently published report.

Segmentation of Appointment Scheduling Software Industry

  • Appointment Scheduling Software Market by Deployment Model:

    • Cloud-based
    • On-premise
  • Appointment Scheduling Software Market by Subscription Model:

    • Monthly
    • Quarterly
    • Half-yearly
    • Annual
  • Appointment Scheduling Software Market by Enterprise Size:

    • Large Enterprises
    • Small & Medium Enterprises
  • Appointment Scheduling Software Market by Vertical:

    • Corporate
    • Healthcare
    • Education
    • Beauty & Wellness
    • Retail
    • Others
  • Appointment Scheduling Software Market by Region:

    • North America
    • Latin America
    • Europe
    • East Asia
    • South Asia & Oceania
    • Middle East & Africa

- FAQs -

Worldwide demand for appointment scheduling software is anticipated to reach US$ 992.6 million by 2032-end.

Cloud based in deployment model accounts for 83.1% share of the global market in 2022.

North America leads the global appointment scheduling software market accounting for 54.5% market share in 2022.

The global appointment scheduling software market is expected to reach at US$ 393.4 million in 2022.

During 2017-2021, sales of appointment scheduling software increased at 9.5% CAGR.

Appointment Scheduling Software Market

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