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Interactive Kiosk Market

Increased Demand for User-friendly & Convenient Shopping Environment to Accelerate Sales of Interactive Kiosks, States Fact.MR

Published : 25 Nov 2021 Industry: Technology

As per a recently published report by Fact.MR, a market research and competitive intelligence provider, the global interactive kiosks market is anticipated to exceed a valuation of US$ 27.4 Bn in 2021, and expand at an impressive CAGR of 5.3% over the forecast period of 2021 to 2031.

The market registered an annual growth of 4.4% during 2016 – 2020, and Fact.MR anticipates significant potential owing to factors such as growing popularity for self-checkouts.

Rapid adoption of self-service technologies in the retail sector is playing a crucial role in driving interactive kiosk sales. Self-service kiosks are application-based electronic systems that can expressively improve operational efficiency. This is leading to a projected market valuation of US$ 9 Bn by 2031, as such products are being looked at as a business tool that can effectively modernize service and product delivery.

Key Takeaways from Market Study

  • Hardware segment is expected to remain the most attractive and likely to witness sales of US$ 22.6 Bn by 2031.
  • Based on type, vending kiosks and others segment in interactive kiosks are anticipated to be the most lucrative with a market share of 38.4% and 6.3%, respectively, by 2031.
  • Based on the region, demand for interactive kiosks is expected to expand at a CAGR of 7.3% and 5.4% in the Middle East & Africa and Europe, respectively, over the forecast period.
  • Together, North America and Europe represented over 63% of overall market share in 2020.
  • The market in East Asia is valued at US$ 4.5 Bn at present.

“Interactive kiosk sales in the retail sector are growing as this product provides additional advertisement-aided revenue generation opportunities” says a Fact.MR analyst.

Winning Strategy

Interactive kiosks offer numerous benefits to shoppers and optimize overall cost of businesses by minimizing infrastructure and labour set-up. Technologies such as self-service kiosks help end users conquer a service individually without any involvement of representatives. This offers a higher level of persuasion to consumers by posing control over their purchase decisions.

Such factors have led to the widespread adoption of interactive kiosks among customers in several sectors. Growth strategy adopted by various manufacturers is primarily long-term collaboration with end users in order create consistency in demand.

More Valuable Insights on Offer

Fact.MR, in its new offering, presents an unbiased analysis of the global interactive kiosks market, presenting historical market data (2016-2020) and forecast statistics for the period of 2021-2031.

The study reveals essential insights by type (bank kiosks, vending kiosks, self-service kiosks, and others), offering (hardware, software, and services), location (indoor and outdoor), panel size (17”–32” and above 32”), and end user (retail, healthcare, banking & financial services, food & beverages, government, transportation, hospitality, entertainment, and others), across six major regions of the world (North America, Latin America, Europe, East Asia, South Asia & Oceania, and MEA).

Fact.MR’s Domain Knowledge in Technology Division

Expert analysis, actionable insights, and strategic recommendations of the highly seasoned technology products team at Fact.MR helps clients from across the globe with their unique business intelligence needs.

With a repertoire of over thousand reports and 1 million-plus data points, the team has analysed the technology division across 50+ countries for over a decade. The team provides unmatched end-to-end research and consulting services. Reach out to explore how we can help.

For more information, refer to our market research report or contact the PR author.

Shubham Patidar


Consultant – Technology


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Interactive Kiosk Market Analysis, By Type (Bank Kiosk, Vending Kiosk, Self-service Kiosks), By Offering (Hardware, Software, Services), By Location (Indoor Interactive Kiosk, Outdoor Interactive Kiosk), By Panel Size (17”–32” Display Interactive Kiosk, Above 32” Display Interactive Kiosk) - Global Market Insights 2021 to 2031