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Computer Aided Dispatch (CAD) Market

Cloud-Based Computer Aided Dispatch Solutions to Expand at over 11% Y-o-Y Growth Rate in 2022, Finds Fact.MR

Published : 14 Jan 2022 Industry: Technology

The computer aided dispatch market is scheduled to grow at a CAGR of 11.2% during the forecast period ranging from 2022-2032, reaching US$ 5.95 Bn, according to a recently revamped report published by Fact.MR. Growth is attributed to extensive uptake for monitoring security across local, regional and global levels.

From 2017 to 2021, demand for computer aided dispatch systems and software accelerated at a CAGR of 10%. During the COVID-19 pandemic, enterprises and healthcare providers alike extensively deployed computer aided dispatch solutions to monitor progress of employees and patients.

Future market demand is expected to surge even further, as several enterprises shift to the virtual landscape. This will necessitate increased deployment of safety monitoring software, along with advanced computer aided analytical tools.

Key Takeaways from the Market Study

  • By deployment, cloud-based computer aided dispatch solutions to be highly demanded, registering over 11% y-o-y growth
  • Utilities to emerge as an important industry for computer aided dispatch solutions, accumulating US$ 600 Mn in 2022
  • North America likely to experience a growth rate at a CAGR of 9% from 2022-2032
  • Asia to be the fastest growing market, surging at a CAGR of 10% in the upcoming decade
  • Global  market for computer aided dispatch is anticipated to be valued at over US$ 2 Bn by 2022-end

Rising security vulnerabilities, both in the conventional and virtual sense, is prompting countries and industries to develop extensive protection networks to secure sensitive information, widening scope for deploying computer aided dispatch solutions,” comments a Fact.MR analyst.

Competitive Landscape

Prominent players are embracing innovative approaches such as ground-breaking marketing tactics, technological advancements, mergers, and acquisitions.

  • In November 2020, Carbyne Partners with Central Square Technologies for CAD Improvements. The partnership between a startup and a conglomerate is a step toward more 911 callers having the ability to open live video chats, perform instant messaging and share data with emergency dispatchers.
  • In December 2021, Softil, the world’s leading mission-critical communications (MCX) enabler, and Zetron, a global leader in integrated mission critical communications technology, had jointly announced that Softil’s BEEHD MCX-enabling technology will be used by Zetron to expand the LTE Push-To-Talk (PTT) integration capabilities of its dispatch solutions.

More Insights Available

Fact.MR, in its new offering, presents an unbiased analysis of the Technology market, presenting historical demand data (2017-2021) and forecast statistics from 2022 to 2032.

The study divulges essential insights on the market based on component (solution and services), deployment type (cloud, on-premises) by application area (dispatch unit management, reporting & analysis, call management, dispatch decision support) industry (transportation, government, healthcare, utilities) organization type (large enterprises and small & medium enterprises) across seven regions (North America, Latin America, Europe, East Asia, South Asia, Oceania and MEA)

About the Technology Division at Fact.MR

Expert analysis, actionable insights, and strategic recommendations of the highly seasoned Technology team at Fact.MR helps clients from across the globe with their unique business intelligence needs. With a repertoire of over a thousand reports and 1 million-plus data points, the team has analyzed the technology market across 50+ countries for over a decade. The team provides unmatched end-to-end research and consulting services. Reach out to explore how we can help.

For more information, refer to our market research report or contact the PR author.

Shubham Patidar


Sr. Consultant - Technology


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Computer Aided Dispatch (CAD) Market Analysis by Component (Computer Aided Dispatch Solutions, Services), by Deployment (Cloud-based, On-premises), by Organization (Large Enterprises, SMEs), by Application Area, by Industry & Regional Forecast 2022-2032